Jump to content

All Activity

This stream auto-updates     

  1. Today
  2. Yesterday
  3. So I never saw this post when I made my offline domain join script, but check mine out @KyleChx. It does work. Feel free to post there if you have any questions.
  4. Last week
  5. Thanks for the pointers, guys. Turns out, for some reason, we had two LTShare locations. Getting that corrected fixed everything.
  6. I am looking to see what they actually do with the VAC for automate. I am waiting on this to be completed for use and management. We love veeam but hate the lack of management for windows agents.
  7. Hi All, I was past back to here by support as they run out of supported options. We have lots of machines and i want to push OneDrive out to all machines, ideally without any popups, leaving the user with a gray cloud on taskbar to enter details when requested. We have a script setup to download the onedrivesetup.exe file from our website and store it under LTSVC under %WinDir%, once this downloads the script then triggers the install and sends the software inventory back. I have a test machine that i have managed to install this on previously and since uninstalled it from the machine. The script starts, goes through and the process onedrivesetup.exe starts on the target machine. After 10minutes it goes and then it doesn't look like it's installed. but no joy. Things i have tried - Disabled AV - Rebooted - I can #whoami from connectwise to the machine - OneDrive is downloaded - Shell CMD has /silent at the end for the exe. Script Log The Script(423) was successful in the Else section. Script: S423 - Starting at Server Time: Thursday, February 27, 2020 2:25:39 PM IF F62 AppName (P1): %OneDrive% Jump (P2): T: 0.5780689 L1 F139 Note (P1): :DownloadOneDriveEXE T: 0.5780689 L2 F154 Folder (P1): %windir%\LTSVC\Packages\Microsoft\OneDrive T: 0.5780689 L3 F19 URL (P1): 'URL REMOVED' LocalFile (P2): '%windir%\LTSVC\Packages\Micros...' Wait (P3): 0 T: 18.6407791 L4 F114 File (P1): '%windir%\LTSVC\Packages\Micros...' Check (P2): 0 Jump (P3): :Install T: 38.7346155 L8 F139 Note (P1): :Install T: 50.7816653 L9 F16 Shell (P1): %windir%\LTSVC\Packages\Microsoft\OneDrive\OneDriveSetup.exe /silent T: 50.7816653 L10 F29 Message (P1): OK T: 221.6111309 L11 F54 T: 221.6111309 L12 F120 App (P1): %Microsoft OneDrive% Jump (P2): :Success T: 235.689346 L13 F29 Message (P1): 'OneDrive on COMPUTER NAME at *ORG NAME failed to install! Here are the results return...' T: 235.689346 L14 F129 Jump (P1): 0 T: 235.689346
  8. @srogersOne issue I see with your logic is that you are setting the EDF before verifying the password. If the password fails to set properly, you are updating the EDF anyways, so the wrong password will be set. I'd recommend doing a variable check on the output of line 10 to make sure it says "Credentials Correct". Any other return should be counted as a failure, and not update the EDF. Also, check the command history of the computer you are testing on, see what the results are of both of the commands I gave.
  9. Hi Alex, VAC is absolutely free in all cases. Can you please clarify the scenario where it is not? Also, I don't see any feedback from you what is not working for license usage reporting and the reference to actual products and license types. Let's continue our conversation in the Veeam forums, so that other VCSPs could see that as well. Thanks!
  10. If anyone is interested in seeing this VBR plugin continue to live, please support my request for it to be open sourced. https://forums.veeam.com/rmm-tools-f35/open-source-labtech-plugin-for-vbr-veb-not-vac-t65163.html The VAC plugin is not a suitable replacement as only seems part of our estate making it useless. We can't change this without significant monthly cost just to try and reproduce what this plugin already does.
  11. If anyone is interested in seeing this VBR plugin continue to live, please support my request for it to be open sourced. https://forums.veeam.com/rmm-tools-f35/open-source-labtech-plugin-for-vbr-veb-not-vac-t65163.html The VAC plugin is not a suitable replacement as only seems part of our estate making it useless. We can't change this without significant monthly cost just to try and reproduce what this plugin already does. For the record VAC is massively over-sold by Veeam, it doesn't do half the things is is supposed to (like "aggregates data across Veeam products" - only partly true), doesn't do the license reporting they told us it does, and isn't free to use in all cases. Even the invoicing & reporting that is there full of quirks like they wrote it without any reference to the actual products & license types. It might be good in a couple of versions, but right now we can't trust it as it's just wrong a lot of the time - like not invoicing customers for the correct amounts, and reports that say there's no data even though another screen shows the data that's "not available".
  12. If anyone is interested in seeing this VBR plugin continue to live, please support my request for it to be open sourced. https://forums.veeam.com/rmm-tools-f35/open-source-labtech-plugin-for-vbr-veb-not-vac-t65163.html The VAC plugin is not a suitable replacement as only seems part of our estate making it useless. We can't change this without significant monthly cost just to try and reproduce what this plugin already does. For the record VAC is massively over-sold by Veeam, it doesn't do half the things is is supposed to (like "aggregates data across Veeam products" - only partly true), doesn't do the license reporting they told us it does, and isn't free to use in all cases. Even the invoicing & reporting that is there full of quirks like they wrote it without any reference to the actual products & license types. It might be good in a couple of versions, but right now we can't trust it as it's just wrong a lot of the time - like not invoicing customers for the correct amounts, and reports that say there's no data even though another screen shows the data that's "not available".
  13. The only approved patches will deploy on the machines and if you approve new patch which was deny before then that will never approve and nor deploy. The reason changes will not work on the approval policy. Your question is why patches were not deployed on the particular machine the issue can be this machine can be already fully patched manually. Can you please share screenshot of machine. So that i can verify how machines patches are still missing on the machine.
  14. Hi guys, After setting up the appropriate patching group, searches, Microsoft Update polices, I'm encountering issues where the servers aren't actually being patched. Under the server > Patching > Patch Job > the job states the below: Patch Job Type: Microsoft Policy Patch Job Operation Type: N/A Patch Job Start Date: 23/02/2020 4:00:56 AM Patch Job Finish Date: 23/02/2020 4:00:56 AM Total Patch Job Duration: 0.00 seconds I'm assuming "Patch Job Operation Type: N/A" is a clue to the problem, but I'm unsure as to where it gathers information for that field from. Other servers where scheduled patching is working usually shows the operation type as "Install". Any help would be greatly appreciated
  15. Thanks @dpltadmin - I added your comment to the 19.11 patch.
  16. just saw https://university.connectwise.com/university/pageview.aspx?short_name=solution-center-release-notes for Feb. 19: Windows 10 - Install Latest Feature Update Script Description: Per ticket #12813899, updated the Windows 10 - Install Latest Feature Update script to correct an issue that was preventing the script from executing successfully.
  17. "net localgroup administrators" will show the users in the local administrators group. Could potentially put that in an EDF and compare over time? We have searches for clients/locations who needed a specific local admin user. In the legacy search use Last Contact Date not= *'x' AND (computers.useraccounts NOT LIKE '%adminusername%') the * tells CWA to treat the rest of the text as raw SQL. It would work better with a more specific name (not "admin") since computers.useraccounts is either command or CRLF delimited (I don't recall).
  18. We had written our own script so I am not that familiar with CW's. However you should be able to run the setup program as the system user, which is the default for the agent service, instead of "run as admin".
  19. Could you provide some screenshots of where technicians would see these additions? Sorry, visual learner here 😅
  20. 1. Make sure the ConnectWise file service is running. Try restarting it. 2. Rename the file from filename.ext to filename.bak, then rename filename.bak to the original filename.ext 3. Try an 'iisreset' 4. Review the IIS log files to see how IIS is responding These are steps I have taken to troubleshoot the same issue. Usually #2 solves the issue. In some cases, I have even had to rename filename.exe to filename.bin to get it working, even though other EXE type downloads in the same folder (or other surrounding directories) do not experience the same issue.
  21. @Rafe Spaulding, THANK YOU! I didn't think about them being a remote monitor (and of course, they didn't show as internal monitors, because they aren't). Webroot's monitors have just been too inaccurate to be worthwhile for us at any rate, so we monitor it by other means. Thanks again for your assistance. P.S. A reminder to me that it's okay to feel like a dope, as long as you learn something from it. 😅
  22. Check to see if you have some filtering causing the issue. Change the file name to "otgsetup.123" on the LTShare. In your script you can write it back as the MSI.
  23. Are you passionate about Automate and want to make a career helping other MSP's be successful in deploying and supporting their Automate implementation? We are a consulting firm that helps MSP's manage and maintain their CW instances. Apply here - https://apply.workable.com/provaltech/j/510C33C1CE/
  24. Hello, I am trying to get a script to work with no luck. The script needs to download a file from our LTShare and run the file, however, it is not getting passed the DOWNLOAD portion. "The reason: ERR Could not Download file https://our.companysite.com/Labtech/Transfer/Software/WebTitan/DartTech/otgsetup.msi" I have rebooted the server, moved the file out of the LTShare\Transfer\Software location and moved it back, renamed the file, changed the DOWNLOAD syntax to Software/WebTitan/DartTech/otgsetup.msi, but still cant seem to get the download to function. Is the file too nested? Does it need to be in the root of \Software\? I've also tried navigating to the file through the browser. I dont get a prompt to download the file, the page shows comes up blank.
  25. @Lonewolf, I think you are looking for this? In Automate/Groups/Anti-Virus Management/Webroot SecureAnywhere under the computer tab is a Remote Monitor called "Webroot Process Not Running" Which has the Alert Template to "Create ticket" which you can choose to "Do Nothing"
  26. To those of you who use Automate and Webroot: We have times when we wish to manually upgrade Webroot, or deactivate it and remove it from a system. During that time, there is a temporary condition where the Webroot process is not found, generating a ticket with the following title: "service wrsa is process wrsa not found for <computer>" The Service Monitor detected that the service wrsa is Process wrsa Not Found I have been unable to figure out what generates this alert so I can stop it from creating tickets. Does anyone have any suggestions? There's nothing actionable on this, and we just want to cut down the noise.
  27. We are trying to use the 'Windows 10 - Install Feature Update ISO' script to push out the feature updates for Windows 10. The script is failing telling me: "Failed to create temporary file. Username: adminuser. Profile folder not found. Validate user has previously logged into the system." We unfortunately don't have a universal admin user that we've actually logged into the PCs with. Is there any way around having to log into the PC with this user?
  28. As the release notes suggest. I can confirm this issue is resolved in 2020.2
  1. Load more activity
×
×
  • Create New...