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Michael Priest

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    Sydney, Australia

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  1. Michael Priest

    Discover Keys - Product Key Collector

    Looks like something went wrong with the plugin registration process, i'm going to PM You some details on how we can reset this, please also note that this plugin does not leverage any of the scripts so running the recover keys script is unrelated to this and will not help populate the details from these settings.
  2. Michael Priest

    Discover Keys - Product Key Collector

    Jeff, I'll send you through a PM with some additional details but the hidden in demo usually always only returns when the incorrect key has been specified or there is a version mismatch. Cheers, Michael
  3. Michael Priest

    Discover Keys - Product Key Collector

    You would have to speak with Recover Keys about that, i'm not familiar with the differences, I updated the plugin to support v11 so it was usable for those that desired to upgrade or those that are just starting to use Recover Keys!
  4. Michael Priest

    Discover Keys - Product Key Collector

    Have just released build 1.0.1.6 which has added support for Recover Keys v11, please follow the installation instructions and use the Plugin Installer to update to the latest version.
  5. Michael Priest

    Discover Keys - Product Key Collector

    I'm hoping to have a updated version of the plugin within the next week or two that will support Recover Keys v11 as well.
  6. Michael Priest

    Discover Keys - Product Key Collector

    Not seeing anything on my side with the registration of the plugin, please check that your server is able to access https://license.michaelpriest.com.au and you don't have something like Geo Blocking preventing access. also, feel free to contact me at michael@michaelpriest.com.au
  7. Michael Priest

    Discover Keys - Product Key Collector

    I can take a few minutes for the license to activate, if that fails try manually restarting the Database Agent Service.
  8. Michael Priest

    Discover Keys - Product Key Collector

    Hi Ben, What problems are you having with the Installer? I'm not aware of any issues.
  9. Michael Priest

    Labtech Ignite Mod Tool

    Sorry about that, was trying to clean up some space on hosting system and seems i deleted a dependency, this has been fixed should now be able to download this again.
  10. Michael Priest

    MBAM Issues

    Eric, May be worth checking if the update schedule has "Run Flash Scan after succesful update" as that would potentially scan without hiding the UI and cause the system to pop-up the results, looks like the quick scan schedue is correctly configured. If it is enabled you are probably best updating the policy within CWA to remove it and then re-pushing it out to the agents.
  11. Michael Priest

    Discover Keys - Product Key Collector

    Hi All, Update has been published for this plugin to add support for Recover Keys v10.0 Remember if you wish to update to Recover Keys v10 you will need to go to System Dashboard > Config > Integration > Discover Keys and change the key collection method to Recover Keys 10.0 and update the recover keys serial. Please run my Plugin Installer to install the update. Regards, Michael Priest
  12. Michael Priest

    Ghost icons - agent/client/location window tabs

    Not sure i would be overly happy with that response since it also impacts the Location Window which is still supported and you actually need to have access to the Ignite tabs / sections to do functions. Just sounds like support blaming trying to offset a 30second Dev fix
  13. Michael Priest

    Ghost icons - agent/client/location window tabs

    Hey guys, Noticed this myself and then noticed a system where it wasn't happening and as i was fixing some stuff up it started happen, so was able to isolate and fix and reproduce the error by enabling and disabling the Ignite plugin. with the latest version of the Ignite plugin enabled, you're icons are screwy and by disabling it they all restore, up to CW to fix this so guess you can all submit your support tickets now
  14. Michael Priest

    Service Plan Overview

    I would suggest using the filters to make the view display the data you require.
  15. Michael Priest

    Ninite Solution - Seamlessly Integrating Ninite and LabTech

    in theory it should auto update on the agent when it runs, however no harm in downloading the latest i believe there were some issues that could happen with SSL validation which required a re-download but it wasn't a wide-spread issue from my understanding.
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