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  • Location
    Pensacola, FL
  • Agent Count
    500+

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  • INTERESTS
    LabTech...Duh!, Technology, Motorcycles, Music, Martial Arts, Movies
  • OCCUPATION
    Chief Technology Officer
  • WEBSITE

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  1. thomasp, Not sure whom at APC you talked with, but this is totally inaccurate. We have many APC's deployed in field with both SmartConnect Ports and NMC Ports in use and fully functional. I also have this integrated and fully functional from both smartconnect.apc.com portal and the Automate SmartConnect Plugin. APC did have some issues with portal on front end but all these issues have been resolved. Anyone wanting a SPOG for their held desk/SOC/NOC to review current status of Power Management, this is a good plugin. On the plus side, you can also enable ticketing in Automate plugin for events. Good luck all.
  2. In today's security threat scape, we need to have multiple layers of protection for our customers. With that said, we deploy WR and MBAM EndPoint Protection for our clients, stacked with business class Firewalls and oDNS Umbrella. We have had none of our managed clients get infected with threats or obtain ransomware with this approach (virtual knock on wood). Regards, Starbucksgold
  3. timbeard, Process is really simple. 1) Create a reboot policy called Do Not Reboot 2) Open the Devices dashboard in PM and locate your device 3) Once you have selected the device click on local overrides and apply your Do Not Reboot policy. Regards, Starbucksgold
  4. Take a look at the options available in Third-Wall Plugin (www.third-wall.com). Lots of great security options and capabilities. Regards, Jeff
  5. Attempted to import the repx file in RC but indicates invalid format. Can you export and repost? Thanks. Jeff
  6. UJorgensen - unfortunately, yes, this plugin will not work within the new computer UI of LT 11 or upcoming LT 12. - Jeff
  7. Anyone have a functional version of this script they care to share that works with Windows 7 through Windows 10 OSes?
  8. Very nice Clutch. This works well. Thank you for sharing. -jeff
  9. No additional maintenance required in ScreenConnect after selecting END. END will remove dead agents and your maintenance routines defined on the Admin/Database will clean up those dead agents. Jeff
  10. There is a great hidden gem in the Datto Monitor Plugin from Squatting Dog Development called Storage Calculator. You can produce summary reports of disk space consumed on the Clients/Locations/Servers/Workstations you want by drive letter. Get the plugin here: https://squattingdog.net/labtech-plugin-datto-monitor/ Jeff
  11. For the field with the condition check, also select the Format field and define the fore color. Jeff
  12. ramon, You can logon to your LabTech Partner Portal > Home > Downloads section to see what the latest available download patch is available for you server. Regards, Jeff
  13. You can find the Whitelist / Blacklist in the dashboard > config > configurations > (App Blacklist or App Whitelist). You can directly add/delete from here and export the list to Excel. You also have the option to maintain these via Dataviews. LabTech Navigation Tree > Operations > Dataviews > Software Regards, Jeff
  14. I created a dataview that lists the number of installed agents by client/location and showed our billing department how to logon to LT and review dataview to bill on the 1st of each month. You also have the option of reviewing the Ignite tab of each client to review the total number of agents deployed, or create a customized report. Regards, Jeff
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