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skyper

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  1. Thanks RDeBok, but V 361 did not help with the messages. We created a support case.
  2. Patch 6, anyone with this popup ? Every Agent/Device has this popup saying: Errorin in loading Cliet Tab: Table 0 cannot be found
  3. The relationship would be the location. we want to see all network devices with an ip. Merging is what we do now, but it is needed regularly - i hoped it could be "easy" done.
  4. hi guys, i need a starting point, working with v12 and no experience in creating a dataview. Two dataviews are existing: Asset/Agents and Asset/Devices, how can i combine them to a single one? i need a small dataview with: Client,Location,Computer Name,Agent IP Address + Client,Location,Device Name,Device IP Address (a simple question for darren at first coffee in the morning 😉 - i have seen your great computer audit dataviews) thanks !
  5. Talked to a technican.... it is on schedule for 12 patch 4 to be fixed.
  6. skyper

    Linux agent woes.

    yes it is a pain. we have installed it on debian machines. randomly the agent crashes or consumes 25% cpu and 2-3gb memory. restart helps usually. is there a linux expert at labtech hq ? ;-)
  7. Hi guys, we have a strange behavior with OKI Printers, (perhaps other devices too). In the Location we set snmp Version v1 and in the devices we set snmp version v1. After a while it gets resettet to V2c, which the printer does not support. why does it change from alone? is there a template i can edit ? thanks for any hint.
  8. skyper

    Automate 12 - Should I Upgrade?

    Hi, we did the update this weekend. Went smoothly even with database upgrade from 5.5 to 5.6. No real problems on day one.... but we receveid that notice: Dear Partner— PLEASE UPDATE YOUR CONNECTWISE AUTOMATE INSTANCE You have been identified as running the following Automate version: 12.0.1.255 Friday we received an support escalation that computer screens were not opening for some systems running in maintenance mode. We have released an updated patch that addresses this issue. We advise you run the following patch to update your Automate install. Known Issue for those affected and running on 12.0.1.255: • Computer Screen will not load over http from remote agents Download here: http://labtech-msp.com/release/AutomatePatch_12.0.1.256.exe Steps to install the patch: 1. Download (Ensure the download is unblocked before running) 2. Run as Administrator on the Automate (LT) server We apologize for any inconvenience this may have caused.
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