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  1. Running Patch 20.2 Seems okay, except Reports on Locations not working any more. Filed as bug and working on it.
  2. Hey guys, thanks for your hints. These were suggested from Support as well and did not help. The Issue went to Level3 Support and Dev. They found an "empty Script" that caused the Problem. SELECT scriptid, computerscript, functionscript FROM lt_scripts WHERE computerscript IS NULL OR functionscript IS NULL; It was fixed by deleting the resulting scriptid
  3. Updated from Patch .3 to .6 Now Controlcenter cannot start Scripts anymore, while the Automate Website still works with scripts. I'll kep you posted what the support finds out.
  4. Hi Forum, we have a problem with searches. When you open the search, it shows a total of eg 33 If you press search, it counts correct with 35 That is a problem, because groups do not populate right. Is there a setting do change this behavior ? thanks !
  5. Thanks RDeBok, but V 361 did not help with the messages. We created a support case.
  6. Patch 6, anyone with this popup ? Every Agent/Device has this popup saying: Errorin in loading Cliet Tab: Table 0 cannot be found
  7. The relationship would be the location. we want to see all network devices with an ip. Merging is what we do now, but it is needed regularly - i hoped it could be "easy" done.
  8. hi guys, i need a starting point, working with v12 and no experience in creating a dataview. Two dataviews are existing: Asset/Agents and Asset/Devices, how can i combine them to a single one? i need a small dataview with: Client,Location,Computer Name,Agent IP Address + Client,Location,Device Name,Device IP Address (a simple question for darren at first coffee in the morning 😉 - i have seen your great computer audit dataviews) thanks !
  9. Talked to a technican.... it is on schedule for 12 patch 4 to be fixed.
  10. yes it is a pain. we have installed it on debian machines. randomly the agent crashes or consumes 25% cpu and 2-3gb memory. restart helps usually. is there a linux expert at labtech hq ? ;-)
  11. Hi guys, we have a strange behavior with OKI Printers, (perhaps other devices too). In the Location we set snmp Version v1 and in the devices we set snmp version v1. After a while it gets resettet to V2c, which the printer does not support. why does it change from alone? is there a template i can edit ? thanks for any hint.
  12. Hi, we did the update this weekend. Went smoothly even with database upgrade from 5.5 to 5.6. No real problems on day one.... but we receveid that notice: Dear Partner— PLEASE UPDATE YOUR CONNECTWISE AUTOMATE INSTANCE You have been identified as running the following Automate version: Friday we received an support escalation that computer screens were not opening for some systems running in maintenance mode. We have released an updated patch that addresses this issue. We advise you run the following patch to update your Automate install. Known Issue for those affected and running on • Computer Screen will not load over http from remote agents Download here: http://labtech-msp.com/release/AutomatePatch_12.0.1.256.exe Steps to install the patch: 1. Download (Ensure the download is unblocked before running) 2. Run as Administrator on the Automate (LT) server We apologize for any inconvenience this may have caused.
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