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  1. Thanks for your response. this is some really good ideas. I am looking for some consultancy really on getting things moving. Yes we are prepared to pay for this.
  2. Good Afternoon Everyone, I wonder if you have some suggestions on what we can automate? We have turned alot of the ignite workstations monitors off due to alot of noise. I want to get this working and closing tickets automatically and adding time to the contract. I wonder if anyone could help with this at all? Thanks in advance.
  3. Yes please, would love a copy.
  4. Do you have details of your remote monitor here? This would be very useful?
  5. With all the on going issues with Google Chrome when its updated. I am looking to introduce a script to remove google chrome using Automate: The PowerShell command i have is: $app = Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -match “Google Chrome”} $app.Uninstall() This uninstalls using powerShell on the PC but doesn't using a script within Automate. Anyone got any suggestions on how to get this to work? Thanks, Claire
  6. Hi Everyone, I am trying to get my head round the automation side, Can you give me a guide on what monitors you have running against your agents on the system? I am using ignite and this seems very large and some monitors need to be customised as we don't necessary need alerts. Just interested in finding out what people are doing with the internal monitors?
  7. This is the command i use to restart the agent from control: taskkill /F /IM ltsvcmon.exe /T & taskkill /F /IM ltsvc.exe /T & taskkill /F /IM lttray.exe /T sc start ltsvcmon We need to come up with a better way of dealing with this though as this is very manual task.
  8. Hello Everyone, I am seeking some advise on how other MSP's work with customer devices and local administrator passwords? Do you use the same local admin password for all customers? Do you change these regularly? Do you use the same local admin password for all computers that a customer has? If customers don't have a server and all they have is their devices. How do you manage this on your networks? How do you work with the admin password with roll out scripts if you have all computers within 1 location but using different passwords? Thanks in advance for your
  9. Hi, Has anyone managed to get automate to roll out Microsoft Teams? Thank you CLSICKLE1
  10. Have tried this, Thank you for your suggestion, however the logs show: Parameters: %windir%\LTSvc\ps.exe!!!RwBlAHQALQBDAG8AbgB0AGUAbgB0ACAALQBQAGEAdABoAC Output: Computer Name: PC-15 03/21/2016 09:42:17:004 SEPprep starting! 03/21/2016 09:42:18:045 Symantec Endpoint Protection is NOT installed. 03/21/2016 09:42:18:045 SEPprep stopping!
  11. Good Afternoon, Has anyone got a script that will uninstall any version of AVG that works with Windows 10. I have taken a look at all the Scripts however nothing will work on Windows 10. There is multiple tools to install the software in bulk but to remove it, you can not seem to change this. AVG_remove.exe will not work with Windows 10. Thanks Claire
  12. Thanks for your help but this made no difference. Has anyone had any luck with finding this configuration
  13. Can someone help me with configuration for the AVG Protection set up I have put something in the Program location but i don't believe this is correct. I have the Definition location ok but can not get this to detect that this is installed. Can you help please
  14. This is useful however this is also what i found: http://squattingdog.net/labtech-plugin-disk-tree/ This is an actual plugin for TreeSize. This allows you to delete etc. Very useful
  15. Hi, Has anyone worked out how to get Windows 10 Deployed to workstations within an environment using Labtech Patch management? Thanks Claire
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