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jasperlax4

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jasperlax4 last won the day on November 5 2017

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  1. jasperlax4

    Automate Security Issue- Patch 11 and 12

    Has anyone just disabled this service? We have found it puts massive CPU load (caused by WMI) on a large (number of files, not size) LTShare directory. We have a 2 server config only one LTShare directory on the AppServer. The appserver and webserver are on the same host.
  2. jasperlax4

    Agent Status Reports

    @CDK - can you share ? Looking for the Agent Status Info specifically the Monitor Setup Status "Installed on mm-dd-yyyyThh:mm:ss" I am looking more for the query than the report. thx
  3. jasperlax4

    Thycotic Secret Server Integration

    Curious if there is no integration how are people rotating passwords? Manually or any custom sync?
  4. jasperlax4

    Automate: New Network Map???

    Any more info on the Gen2 probe capabilities?
  5. jasperlax4

    Thycotic Secret Server Integration

    Hey everyone, Not sure if this is the best place but i was hoping to see if anyone had done any integration with CWA and Thycotic Secret Server. The goal would be to rotate SVC account passwords,domain account passwords, AuthAnvil Breakglass passwords. I don't see much documentation on this topic and I know about the API but was wondering if anyone has been down this road before. Any insight/tips/tricks is most appreciated.
  6. Has anyone gotten SNMPv3 working in their implementation? Support says it's broken/bug. Everything is a bug. I need an exterminator with all the bugs in Automate.
  7. jasperlax4

    Labtech 11 performance issues

    Hey did you have to go to Prof Services for the Split config? I am told its $750 for the consulting team...kind of a rip off knowing that the single server was a security nightmare and now they want to charge to secure their own faulty config.
  8. I created a couple of quick and dirty scripts one to GET registry info and pop EDF then once i had the info a SET script to make the registry setting for the AV. Easily can be done in one script.
  9. jasperlax4

    Client Authentication - SSO

    Thanks I was looking to use something like azure to broker SSO so clients could use their domain credentials. 2FA/MFA would fall into place after that.
  10. Hey everyone, We are getting more and more pressure to provide clients with the ability to view their environments via the portal. I can create individual accounts which is very cumbersome and I was hoping to avoid and I was wondering if anyone has setup or know of any successful SSO integrations they wouldn't mind sharing whether it be via Microsoft or another broker I sure would appreciate that very much. My goal is to have SSO for my multi tenant private cloud and onpremise clients. Thanks in advance,
  11. jasperlax4

    Client Authentication

    Hey everyone, We are getting more and more pressure to provide clients with the ability to view their environments via the portal. I can create individual accounts which is very cumbersome and I was hoping to avoid and I was wondering if anyone has setup or know of any successful SSO integrations they wouldn't mind sharing whether it be via Microsoft or another broker I sure would appreciate that very much. My goal is to have SSO for my multi tenant private cloud and onpremise clients. Thanks in advance,
  12. Hey everyone, My goal is to have a single user be able to run a single script (schedule a maintenance mode) against one client with multiple locations and servers in each location. This is in an effort to give a client access to be able to suppress alerts when they do maintenance. I am having trouble only giving this user access to only one script. Any suggestions on the proper userclass and effective permissions? I have tried manipulating the userclass and the client permissions via trial and error but it seems as though its either too much or not enough. My scripts that I would like the client to schedule have been permissioned out but not all scripts have a permission associated. I am thinking I would have to permission each and every script (which would be time consuming to put it mildly) Any ideas/suggestions? I reviewed this doc and have tried the permissions. https://docs.labtechsoftware.com/LabTech10.5/Content/Configuration/UserPermissionsAndAccess/PermissionsMatrix.pdf Thx in advance
  13. jasperlax4

    Acronis Backup Cloud

    Hey everyone, I am curious to see if anyone has been using the Acronis Backup Cloud plugin. I have it working fine but need to refine the permissions a bit. Super Admin works great but anything less wont allow me to import jobs. Curious to see if anyone has a somewhat locked down userclass that only allows management of the acronis product/plugin. thx Scott
  14. jasperlax4

    Produkey.exe now being detected as virus

    We had a similar issue with Symantec last week. Symantec was detecting produkey being downloaded. We have been onboarding 1000s of workstations in 2016 but just recently the activity was flagged as a hacker tool (not blaming anyone for this as it makes sense) The kicker here is that the majority of our clients use MessageLabs which uses Brightmail as its engine. Symantec was flagging the download coming from our labtech url. We got as many exclusions in place but missed a few of them which continued to raise flags with Symantec. Symantec then flagged our domain name as malicious and that got onto the Brightmail/Messagelabs RBL database which ended up causing our domain to be flagged. We could not send emails to any Messagelabs clients (which were the majority of our clients). We ended up procuring a different domain name with no affiliation with any of our business related sending/receiving SMTP domains and setting up our labtech server (pushing to all agents) to use it to prevent this sort of thing from happening again. The fear is that more and more AV/SPAM/MALWARE vendors will be sharing their data more and more so we could see this happening again.
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