Jump to content


  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

My Information

  • Agent Count
    Less than 100

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Thanks for taking the time to reply and thanks for the feedback!
  2. Hey all! I wanted to get a bit of feedback if possible. Labtech is offering a LabTech Patch Management Virtual Workshop in Dec for $150. I have been using the patch manager in LT10.5 since it was released. And while the current Patch Management seems basically functional for our small number of clients I understand the LT11 patch manager is completely redesigned and (hopefully) improved. I can't say I feel 100% confident with the LT10.5 patch management, I have no huge complains about it (other than the obvious ones). Those with LT11 already, would you recommend taking a course on the topic? Is it less/more user friendly than 10.5? etc. Ideally in 2017 we plan to greatly increase the number of endpoints we are patching so a solid understanding would be a must for my company. Just looking to see if those that have already used the LT11 patch management would recommend a course on it after using patch management in 10.5 or not. Thanks for any feedback!
  3. Howdy! I am starting to look at the reporting section in Labtech. While the default reports are *OK*, I think some modifications should be made. I am currently using a cloud server hosted by Labtech. I have a 2 part question really: 1) Is using Crystal Reports the only way to edit the report files? I have seen references to people using CR, but I have seen 1 or 2 references to some admins using Visual Studio. I have used both in the past but I currently don't own a copy of CR. Just looking to see what others are using. 2) What have cloud partners been doing to edit the reports? Since I don't have direct database access to my cloud server, how are cloud partners modifying their reports? Thanks for any info! Edit: I have already had Labtech support setup Dropbox on my LT server so I do have access to the rpt files.
  4. Hello fellow geeks! I have a question about how Labtech stores the passwords in the database. We are currently using the hosted solution for Labtech and I am trying to get more information on how the passwords are protected when entered into Labtech. All I can find in the Labtech documentation is that "All passwords are stored AES encrypted in the database." Which level of AES? Any other method used to protect the password (salting/hashing)? How can I be confident when I tell my customers that the credentials I have for their network are secured. The only 9 words I can find in the Labtech documentation (above) doesn't instill much faith. I am going to open a service ticket with Labtech trying to get more info however from some of the more advanced discussions going on here I thought someone might know more/better information than the random LT tech that may get assigned to my case. Thank you for any information you can provide.
  • Create New...