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  1. I will post it when I am in the office sometime tomorrow.
  2. This is possible via SQL. I have a script for on premise installs. Not sure hosted has that level of access.
  3. if it was branding he would get a popup that says agent already installed on the reinstall. also, they would not go offline. this sounds like something is actively killing/suppressing the agent.
  4. is your AV or something quarantining the agents? you story has that feel but I have not seen this behavior...
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