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troms

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troms last won the day on April 19

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  1. troms

    Event log monitoring

    I was able to refine it further though it does not seem to be picking up the Message or subject
  2. troms

    Event log monitoring

    Thanks for the links i was at least able to make some progress now its just the over 10 times in an hour i have to work on here is what i have so far i know its very basic:
  3. wondering if any of you have come up with a way to monitor the event logs for a specific event and only generate a ticket if it occurs more then a set number of times, i have been looking into it and I fully admit my mysql command knowledge is a little limited
  4. troms

    Local Administrator Group Audit

    There is a plugin that does something similar that we use for this purpose. https://www.plugins4automate.com/products/admon-local-admin-group-monitor
  5. from our experience with 2019.3 Is it possible to lock out an Active Directory account from too many failed login attempts via Automate web client or desktop client? Yes I have seen this happen Is the technician still able to login to Automate after their Active Directory account has been disabled? I have not tried this but i know if AD is locked out then they are blocked form logigng into labtech so i would imagine that is the case but should be of course tested Is the technician still able to login to Automate after their Active Directory account has been deleted? Yes as the labtech account will remain active just not synced to AD
  6. troms

    Patch 2019.3

    Yes Support was able to correct it for us as Well they had to remove our screenconnect plugin fully then reinstall it, once that was done and we did an update of remote plugins it started to work again, but had a few that had to be fixed but nothing major but it did take a few days for them to track it down.
  7. troms

    Patch 2019.3

    11627865
  8. troms

    Patch 2019.3

    Yeah we have worked alot with support and our ticket has been sent to the developers so they can fix it, it seems it some miss match between labtech and Screenconnect as if you manually install the Screenconnect on a system it checks into the screenconnect server and you can connect there with no issues, but its inaccessible form our labtech with that same error
  9. troms

    Patch 2019.3

    Afternoon All we just updated to this patch yesterday and now no new Screenconnect control agents will install through labtech support has said it was a creeping up bug was just wondering if anyone found a work around in the mean time.
  10. troms

    Email a Uploaded File

    yeah I tried for awhile not much success i finally just setup a scheduled task on the server to purge the files in the uploads directory once a week
  11. troms

    Email a Uploaded File

    ok update to this, once the file is upload and then emailed is there a way to script a delete of that file off the labtech server, i tried using the %uploadedfile% variable with the file delete and it seems to list the path but says it can't find the file to delete it, Parameters: C:\LTShare\Uploads\client\server\AU.csv Output: ERR an error occurred: Could not find a part of the path C:\LTShare\Uploads\client\server\AU.csv or perhaps i should be using a command other then file delete to accomplish this. any help is greatly appreciated.
  12. Has anyone come across a way to run a script that generates a file, that file then gets uploaded to the labtech server, and then labtech attaches that file to a email and sends it to a specific email account, the first part of that is easy but I have found no way to tell labtech to look at this file path grab this file and email it to this address, as basically trying to automate the sending of a AD export to csv to a 3rd party
  13. troms

    Password Managemnt

    Morning All, looking for some information or input, I work for a Medium sized MSP we have about 500+ clients and use Labtech (Automate but will be forever labtech to me) And connectwsie manage, we are looking for something that integrates into both connectwise manage and Automate for Password management, i have seen the plugin for Lastpass and wondering if anyone has tried that and how it works or if anyone has found something better.
  14. troms

    Reboot Schedule Plugin for LabTech

    So far i like this plugin any word when it will work at client and location levels
  15. troms

    Missing Event log Alerts

    Evening all, am trying to create or see if there is a way to have a script that checks once a day against a server to see if event id 190 or 191 are missing form a certain event log, and if both are missing then create a ticket to have a tech look into why. has anyone attempted this before just looking for maybe an example or some words of wisedom
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