timwiser

Yeah, I have fixed this in the new version which I've just uploaded to https://1drv.ms/u/s!AppFBGO93g5zl-IRg3-eMGnR4jIX6w

Nah, "it is what it is"

Hey all We're just dipping our toes into the ability to trigger Automate scripts from within a Manage workflow. What I'm wanting to do though is to get the Subject and Description of the Manage ticket into the Automate script as variables. Dumping the script variables into an email and looking at what's available doesn't show anything containing these two things. The only thing vaguely useful is the Manage ticket ID. I suppose if our Automate and Manage servers were on the same network I could use ODBC or whatever to get to the Manage database and use that ID number in a query but our servers are entirely separate and I'm not comfy with opening up database access. Does anyone have a cunning solution, or perhaps I'm missing something? Cheers Tim.

@LoneWolfYou could look at the VMware ESXi plugin from Plugins4Labtech.com for hardware monitoring on your VMware hosts. We use it and it just works.

Nice one Darren, this is great work.

I have a group that contains all my probes. I schedule the script to run against that group every 15 mins (IIRC).

Here's one I just did for Sophos. Name: Sophos Antivirus OSX Program Location: /Applications/Sophos Anti-Virus.app/Contents/info.plist Definition Location: /library/Application Support/Sophos/opm/Installer.app/Contents/info.plist AP Process: SophosScanD Date Mask: (.*) OS Type: MAC

Has anyone here taken the plunge and are running their Automate server in Microsoft Azure? We're considering it and would like to see how other partners are finding it. We've got just over 4000 agents and have plenty of scripts running in the system. I'd appreciate some feedback if you're using this platform - including number of agents you have in it and what spec/level Azure VM you're running with. Also, are you split server or got your eggs in a single basket?

What I'd really like is a way to automate actions when OpenDNS detects something amiss with a device or a network. For example, when a botnet is detected, an AV scan is triggered. Any chance?

Hi, If you're using the free version of Chocolatey as a quick and easy way to deploy and upgrade software for your managed devices you may have noticed that this version does not add all software that it installs into the Programs and Features list. This makes it hard to see using Labtech what software is truly installed on a device as the Software list does not get updated. I've made the following script which helps. What it does is to query the installation of Chocolatey on a device and obtains the list of packages that it has installed. It then adds 'dummy' applications to the Programs and Features list for each package. You can brand the packages with your own company name and support URL just by editing the two lines at the top of the script. You can also right click and uninstall a package directly from the control panel AND also from within Automate! Just run this script each time you install or remove a package with Chocolatey so the list gets updated. @echo off rem Dummy application creator for Chocolatey. Exposes packages in Programs and Features and allows easy rem uninstall from same or via Automate rem by Tim Wiser, Air-IT (August 2017) rem Change these bits to suit set URL=http://www.wonderful-msp.co.uk set MSP=Your MSP name rem Work out where Chocolatey is installed set CHOCOPATH=UNKNOWN for /f "delims=" %%D in ('where choco.exe') do set CHOCOPATH=%%D if %CHOCOPATH% EQU UNKNOWN set CHOCOPATH=C:\ProgramData\Chocolatey\Bin\Choco.exe echo Found Chocolatey at %CHOCOPATH% set ICON=%CHOCOPATH% rem Delete entries for packages as the list may've changed since it was last run REG QUERY HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall | findstr /i Chocolatey > %temp%\chocoregkeys.tmp for /f "tokens=*" %%D in (%temp%\chocoregkeys.tmp) do REG DELETE "%%D" /f 1>nul 2>nul rem Create entries for packages that are currently installed for /f "usebackq delims=" %%D in (`choco list -lo ^| findstr /v /c:"packages installed" /c:"automatically sync" /c:"Package Synchronizer" /c:"chocolatey.org/compare"`) do CALL :CREATEPACKAGE "%%~D" goto END :CREATEPACKAGE set "PACKAGE=%~1" echo Adding %PACKAGE% for /f "tokens=1,2" %%E in ('echo %PACKAGE%') do set "CHOCOPACKAGE=%%~E" && set "CHOCOVERSION=%%~F" set "KEY=HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Chocolatey - %CHOCOPACKAGE%" REG ADD "%KEY%" /f >nul REG ADD "%KEY%" /v "DisplayName" /t REG_SZ /d "%MSP% - %CHOCOPACKAGE%" /f >nul REg ADD "%KEY%" /v "DisplayVersion" /t REG_SZ /d "%CHOCOVERSION%" /f >nul REG ADD "%KEY%" /v "Publisher" /t REG_SZ /d "Deployed by %MSP%" /f >nul REG ADD "%KEY%" /v "UrlInfoAbout" /t REG_SZ /d "%URL%" /f >nul REG ADD "%KEY%" /v "Comments" /t REG_SZ /d "This represents software deployed using the Chocolatey package management solution. It was installed on this device by %MSP%" /f >nul REG ADD "%KEY%" /v "DisplayIcon" /t REG_SZ /d "%ICON%" /f >nul REG ADD "%KEY%" /v "UninstallString" /t REG_SZ /d "%CHOCOPATH% uninstall %CHOCOPACKAGE% -force -yes" /f >nul REG ADD "%KEY%" /v "QuietUninstallString" /t REG_SZ /d "%CHOCOPATH% uninstall %CHOCOPACKAGE% -force -yes" /f >nul REG ADD "%KEY%" /v "NoModify" /t REG_DWORD /d "1" /f >nul REG ADD "%KEY%" /v "NoRepair" /t REG_DWORD /d "1" /f >nul goto :EOF :END echo Done!

Does that bypass the MAC signup thingymabob?

Hi, I've got a client who decided to start imaging a bunch of new laptops with the Automate agent as part of the image. Yeah. Does anyone have a cunning way of forcing the agents to re-register as a fresh device? They're laptops out in the field so I can't use my GPO script to do something cunning, this needs to be a Registry fix or suchlike that can be done per standalone device. Any ideas welcome! Tim.

I have managed to automate the removal of blacklisted apps that follow MSI standards and actually uninstall properly but as for the random other stuff out there...

Fair enough, as suspected. Catch u online!

Using that mode is not going to allow auto-closure of tickets though is it?