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  1. Hey mate, It might be too late for an answer, but check out Szkoda's article on how to make reports for historic information:
  2. Hey Man, Just a word of thanks for this! - I've implemented and the team are very happy to have more visibility! - Jay
    This works great! - Thanks for the hard work Darren.
  3. OK so Typical! - After working on this for a couple of hours, I've managed to fix it just after writing the cry for help! I installed the ScreenConnect 5.5 agent which I found on another machine on the LAN there under C:\Windows\LTSVC\Packages\ScreenConnect. After installing this, I ordered a reinstall from the ScreenConnect Server which updated the agent to v6 which we're running. However it wasn't until I rebooted the workstation that I can now access the machine via the ScreenConnect button from within LabTech. I'm sorted which is wonderful, but man this was an odd one. Log files weren't any help from what I could make of them. Cheers, Jay
  4. Hi Guys, I've a machine which is a LabTech 10.5 Client. It's Windows 7 x64. I can't get ScreenConnect to install. When trying to deploy it will make the C:\Windows\LTSVC\Packages\ScreenConnect folder, but no files show up in here. If I manually install ScreenConnect, then it installs and I can remote control it from the ScreenConnect Server's Web Interface without issues, but this doesn't seem to tell LabTech it's installed as LabTech still offers to reinstall or deploy. Choosing either of those options gives no positive result either! This client has a dozen other Win7 x64 machines which are all working fine. Firewall is fine. I've reinstalled the LabTech agent after removing C:\Windows\LTSVC and registry entries too just in case. LabTech itself is however working fine, it's just ScreenConnect. Commands Tab of the workstation reveals: Parameters: 1|False Output: Failed to install ScreenConnect Client: ScreenConnect client installer MSI cannot be found. This makes sense given the MSI is never copied down.... But if I manually put it there, it doesn't work either. Any ideas for me? Cheers, Jay
  5. Just checking please, was it the client machine which needed these ports open? - I've found a stuborn workstation which is refusing to install with the same error message today. "Output: Failed to install ScreenConnect Client: ScreenConnect client installer MSI cannot be found." Thanks for your time, Jay
  6. Hi Guys, I'm new to LabTech, really new! I'm trying to setup an internal monitor for an existing group (which is showing the correct hosts). I want it to check only the R:\ drive for those machines which is a usb drive in all cases and report if it's showing less than 25GB of free disk space. These servers all use Symantec BackupExec and spit images out to their R:\ drive every hour. My query is so far as follows: Table to Check: Drives Field to Check: Free Check Condition: AnyThing (I've played around with this) Result: Identify Field: letter Additional Condition: Drives.Letter not in ('C','D','E','F','G','H','I','J','K','L','M','N','O','P','Q','S','T','U','V','W','X','Y','Z') and Drives.free < 25600 So far whatever I do, I can't get anything to return a result. I've tried all sorts, but I'm so new to this product and have no experience with SQL, I'm really failing on the basics. Any hints would be really greatly appreciated. Cheers, Jay
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