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  1. EssentialSteve

    Computer Replacement Audit Program (CRAP) - Update 3

    We have 2FA set up & CRAP works for us fine, but weirdly logs in fine without the 2FA, which is somewhat disconcerting.
  2. EssentialSteve

    Computer Replacement Audit Program (CRAP) - Update 3

    Wow, this is really good! Could it support 2 factor? We have it in our environment, but this seems to log on without it. I just checked the version I downloaded & it is, which older than the screenshots.
  3. EssentialSteve

    Automate 12 - Should I Upgrade?

    These are my sentiments exactly!
  4. EssentialSteve

    Automate - Patch Upgrade Guide (install 2019.2 ASAP)

    Hi @bigdog09 How did you know that patch 7 has gone through a number of reworks, etc?
  5. EssentialSteve

    Automate - Patch Upgrade Guide (install 2019.2 ASAP)

    What has happened to Patch 7? I thought they came out every month at the start...
  6. EssentialSteve

    Automate - Patch Upgrade Guide (install 2019.2 ASAP)

    Yeah, I get that one as well... Labtech support told me to restart the Labtech Database Agent on the server, which fixed it for a few days but then it came back.
  7. EssentialSteve

    LabTech server shell execute

    I finally got this working by creating a batch script on the Labtech server to delete this one file, and then using 'LTServer Execute' to run this batch script.
  8. EssentialSteve

    LabTech server shell execute

    Hi there, I'm trying to delete a file on the Labtech server & I have this, LTServer Shell Execute (see image attached), but it does not delete the file. I can look in the log file output (also attached) and I don't get any errors from the running, but the file never deletes. What am I doing wrong? What I really want to do is LTServer Write, with no append, but I don't see any option for that. Is that possible? Thanks, Steve.
  9. EssentialSteve

    Automate Web App

    Ok, I got this sorted. I went through the official support ticket route to see what Automate themselves would say. They said there was a re-release of the initial May patch, and that I should install that. Interestingly the re-release had exactly the same version number (AutomatePatch_12.0.5.327) as the original, just to keep things confusing. Anyway, it's all working now. -Steve.
  10. EssentialSteve

    Automate Web App

    @MGreen Here's a screenshot in IIS. Yes we are on premise. I've never heard of IIS Rewrite. How would I know if it was installed or not?
  11. EssentialSteve

    What happened to support?

    Yes, that has been the same for us, and now navigation is so much slower as everything has to open in a new window. As to the original question, I always use chat now for my questions. However if chat don't know, the support times just get longer & longer. I've had some tickets open for months with no response.
  12. EssentialSteve

    Automate Web App

    Hmmm, I don't see it when I go to https://<my-site>/Automate I get: 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed. I'm on Patch 5. Is there something else I need to do? Or should it just work?
  13. EssentialSteve

    Automate Web App

    Hi @networkn Ok, thanks. Is there some documentation somewhere on how to install it? -Steve.
  14. EssentialSteve

    Automate Web App

    Hi there, I just got the LabtechGeek newsletter/digest from @Gavsto & it talked about the Automate Web App, but I can't figure out where to go to see it. Does anyone know? Thanks, Steve.
  15. EssentialSteve

    Scheduled Scripts

    Hi there, I'm wanting to change the time a scheduled script is running in Labtech 12. In v11 this was easy, just find the device, click on the + and then go to Scheduled Scripts for that device. However things have all changed with v12, and I can't find that area at all. I even opened a chat up with Labtech support and they couldn't find it. Where can I find it now? Thanks for your help, Steve.