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My Information

  • Location
    Altoona, PA
  • Agent Count
    3000 - 4000 Agents
  1. It would be browser dependent I believe, however it should just be removing the folder with the temp files. Chrome - \AppData\Local\Google\Chrome\User Data\Default\Cache IE - \AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5. Firefox: https://support.mozilla.org/en-US/questions/1169827 Hope this helps a little bit, you might get better use out of https://www.plugins4automate.com/products/ccleaner-for-labtech-2
  2. I have run into this issue as well, as far as I can tell this has been in issue since patch 4 (we had this issue prior to updating to 6). Has anyone found out anything regarding this? Solution from LT support was like others have mentioned, just re-install.
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