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DevinSysAdmin

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  1. DevinSysAdmin

    Issue with Agent checkin?

    @pbs5025 Support couldn’t help after they looked at it, then it got escalated, second guy tried to fix it and my server went down, third guy from the P1 team got me all fixed up. I apologize I can’t provide the answer but they ran a few different things which I don’t believe are readily available for clients to use.
  2. DevinSysAdmin

    Extra Data Field

    Hey @cchamberlin You will need to use a script to populate that information. Here's an example of a script that sets an EDF:
  3. Hi all, Just sharing with the community something Gavsto helped out with. SELECT ClientName, COUNT(*) AS AgentCount, (SELECT COUNT(*) FROM v_xr_computers WHERE v_xr_computers.clientid = v.clientid AND v_xr_computers.computerisserver = 1) AS ServerCount, (SELECT COUNT(*) FROM v_xr_computers WHERE v_xr_computers.clientid = v.clientid AND v_xr_computers.computerisserver = 0) AS WorkstationCount FROM v_xr_computers v GROUP BY ClientName This will format the table as Client|AgentCount|WorkstationCount|ServerCount
  4. DevinSysAdmin

    Issue with Agent checkin?

    New agents are getting this error, Automate support is useless and I got in the schedule for Sunday.......can anyone advise what the issue is and how to fix? We've uninstalled/reinstalled, even going into Revo, both MSI and EXE versions, etc. LTService v120.451 - 12/4/2018 8:02:20 PM - Error: The inventoryrepository's InitializeInventoryDB method has thrown an exception.::: LTService v120.451 - 12/4/2018 8:02:20 PM - Registered LTService for remoting on 42000.::: LTService v120.451 - 12/4/2018 8:02:20 PM - REMOTING PORT IS:42000::: LTService v120.451 - 12/4/2018 8:02:20 PM - INIT CLR:4.0.30319.42000::: LTService v120.451 - 12/4/2018 8:02:20 PM - Platform\OS: Win32NT\10 0::: LTService v120.451 - 12/4/2018 8:02:20 PM - Settings loaded.::: LTService v120.451 - 12/4/2018 8:02:35 PM - Post Upgrade Actions. Ex: Version string portion was too short or too long. ::: LTService v120.451 - 12/4/2018 8:02:35 PM - 64BIT: True::: LTService v120.451 - 12/4/2018 8:02:35 PM - Setting SSL Policy::: LTService v120.451 - 12/4/2018 8:02:50 PM - Download Dep File Success 1 C:\windows\LTSvc\setcad.exe::: LTService v120.451 - 12/4/2018 8:02:50 PM - Failed to check Dependancy: 1 C:\windows\LTSvc\setcad.exe::: LTService v120.451 - 12/4/2018 8:02:51 PM - Download Dep File Success 3 C:\windows\LTSvc\cpuidsdk.dll::: LTService v120.451 - 12/4/2018 8:02:51 PM - Failed to check Dependancy: 3 C:\windows\LTSvc\cpuidsdk.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Download Dep File Success 4 C:\windows\LTSvc\ICSharpCode.SharpZipLib.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Failed to check Dependancy: 4 C:\windows\LTSvc\ICSharpCode.SharpZipLib.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Download Dep File Success 5 C:\windows\LTSvc\Interop.wodVPN.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Failed to check Dependancy: 5 C:\windows\LTSvc\Interop.wodVPN.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Download Dep File Success 6 C:\windows\LTSvc\Interop.WUApiLib.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Failed to check Dependancy: 6 C:\windows\LTSvc\Interop.WUApiLib.dll::: LTService v120.451 - 12/4/2018 8:02:52 PM - Download Dep File Success 9 C:\windows\LTSvc\LSR.exe::: LTService v120.451 - 12/4/2018 8:02:52 PM - Failed to check Dependancy: 9 C:\windows\LTSvc\LSR.exe::: LTService v120.451 - 12/4/2018 8:02:53 PM - Download Dep File Success 10 C:\windows\LTSvc\nsoftware.IPWorks.dll::: LTService v120.451 - 12/4/2018 8:02:53 PM - Failed to check Dependancy: 10 C:\windows\LTSvc\nsoftware.IPWorks.dll::: LTService v120.451 - 12/4/2018 8:02:54 PM - Download Dep File Success 11 C:\windows\LTSvc\nsoftware.IPWorksSSH.dll::: LTService v120.451 - 12/4/2018 8:02:54 PM - Failed to check Dependancy: 11 C:\windows\LTSvc\nsoftware.IPWorksSSH.dll::: LTService v120.451 - 12/4/2018 8:02:54 PM - Download Dep File Success 12 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.dll::: LTService v120.451 - 12/4/2018 8:02:54 PM - Failed to check Dependancy: 12 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.dll::: LTService v120.451 - 12/4/2018 8:02:55 PM - Download Dep File Success 14 C:\windows\LTSvc\PS.exe::: LTService v120.451 - 12/4/2018 8:02:55 PM - Failed to check Dependancy: 14 C:\windows\LTSvc\PS.exe::: LTService v120.451 - 12/4/2018 8:02:55 PM - Download Dep File Success 17 C:\windows\LTSvc\SCHook.dll::: LTService v120.451 - 12/4/2018 8:02:55 PM - Failed to check Dependancy: 17 C:\windows\LTSvc\SCHook.dll::: LTService v120.451 - 12/4/2018 8:02:55 PM - Download Dep File Success 18 C:\windows\LTSvc\screenhooks.dll::: LTService v120.451 - 12/4/2018 8:02:55 PM - Failed to check Dependancy: 18 C:\windows\LTSvc\screenhooks.dll::: LTService v120.451 - 12/4/2018 8:02:55 PM - Download Dep File Success 19 C:\windows\LTSvc\screenhooks32.dll::: LTService v120.451 - 12/4/2018 8:02:55 PM - Failed to check Dependancy: 19 C:\windows\LTSvc\screenhooks32.dll::: LTService v120.451 - 12/4/2018 8:03:00 PM - Download Dep File Success 20 C:\windows\LTSvc\tvnserver.exe::: LTService v120.451 - 12/4/2018 8:03:00 PM - Failed to check Dependancy: 20 C:\windows\LTSvc\tvnserver.exe::: LTService v120.451 - 12/4/2018 8:03:01 PM - Download Dep File Success 23 C:\windows\LTSvc\wodVPN.dll::: LTService v120.451 - 12/4/2018 8:03:01 PM - Failed to check Dependancy: 23 C:\windows\LTSvc\wodVPN.dll::: LTService v120.451 - 12/4/2018 8:03:02 PM - Download Dep File Success 93 C:\windows\LTSvc\System.Data.SQLite.dll::: LTService v120.451 - 12/4/2018 8:03:02 PM - Failed to check Dependancy: 93 C:\windows\LTSvc\System.Data.SQLite.dll::: LTService v120.451 - 12/4/2018 8:03:02 PM - Download Dep File Success 95 C:\windows\LTSvc\SQLite.Interop.dll::: LTService v120.451 - 12/4/2018 8:03:02 PM - Failed to check Dependancy: 95 C:\windows\LTSvc\SQLite.Interop.dll::: LTService v120.451 - 12/4/2018 8:03:06 PM - Download Dep File Success 100 C:\windows\LTSvc\labvnc.exe::: LTService v120.451 - 12/4/2018 8:03:06 PM - Failed to check Dependancy: 100 C:\windows\LTSvc\labvnc.exe::: LTService v120.451 - 12/4/2018 8:03:07 PM - Download Dep File Success 101 C:\windows\LTSvc\vnchooks.dll::: LTService v120.451 - 12/4/2018 8:03:07 PM - Failed to check Dependancy: 101 C:\windows\LTSvc\vnchooks.dll::: LTService v120.451 - 12/4/2018 8:03:08 PM - Download Dep File Success 105 C:\windows\LTSvc\devP2P.dll::: LTService v120.451 - 12/4/2018 8:03:08 PM - Failed to check Dependancy: 105 C:\windows\LTSvc\devP2P.dll::: LTService v120.451 - 12/4/2018 8:03:08 PM - Download Dep File Success 106 C:\windows\LTSvc\LabTechCommon.dll::: LTService v120.451 - 12/4/2018 8:03:08 PM - Failed to check Dependancy: 106 C:\windows\LTSvc\LabTechCommon.dll::: LTService v120.451 - 12/4/2018 8:03:08 PM - Download Dep File Success 107 C:\windows\LTSvc\wbem-sharp.dll::: LTService v120.451 - 12/4/2018 8:03:08 PM - Failed to check Dependancy: 107 C:\windows\LTSvc\wbem-sharp.dll::: LTService v120.451 - 12/4/2018 8:03:09 PM - Download Dep File Success 108 C:\windows\LTSvc\nsoftware.IPWorks.System.dll::: LTService v120.451 - 12/4/2018 8:03:09 PM - Failed to check Dependancy: 108 C:\windows\LTSvc\nsoftware.IPWorks.System.dll::: LTService v120.451 - 12/4/2018 8:03:09 PM - Download Dep File Success 109 C:\windows\LTSvc\nsoftware.IPWorksSSH.System.dll::: LTService v120.451 - 12/4/2018 8:03:09 PM - Failed to check Dependancy: 109 C:\windows\LTSvc\nsoftware.IPWorksSSH.System.dll::: LTService v120.451 - 12/4/2018 8:03:09 PM - Download Dep File Success 110 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.System.dll::: LTService v120.451 - 12/4/2018 8:03:09 PM - Failed to check Dependancy: 110 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.System.dll::: LTService v120.451 - 12/4/2018 8:03:10 PM - Download Dep File Success -10 C:\windows\LTSvc\plugins\Backup.Acronis.dll::: LTService v120.451 - 12/4/2018 8:03:10 PM - Failed to check Dependancy: -10 C:\windows\LTSvc\plugins\Backup.Acronis.dll::: LTService v120.451 - 12/4/2018 8:03:11 PM - Download Dep File Success -495 C:\windows\LTSvc\plugins\Intronis.dll::: LTService v120.451 - 12/4/2018 8:03:11 PM - Failed to check Dependancy: -495 C:\windows\LTSvc\plugins\Intronis.dll::: LTService v120.451 - 12/4/2018 8:03:11 PM - Cleaning up Supporting Files and Logs:::: LTService v120.451 - 12/4/2018 8:03:12 PM - Initializing Tunnels...::: LTService v120.451 - 12/4/2018 8:03:12 PM - Observed unhandled exception: Site:TestTunnels Error:System.BadImageFormatException: Could not load file or assembly 'Interop.wodVPN, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The module was expected to contain an assembly manifest. File name: 'Interop.wodVPN, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' at LTSVC.modTunnels.TestTunnels(Boolean& VPNAvail) at LTSVC.modTunnels.InitTunnels() at LTSVC.LTService.Startup() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog]. ::: LTService v120.451 - 12/4/2018 8:03:12 PM - Error: The inventoryrepository's InitializeInventoryDB method has thrown an exception.::: LTService v120.451 - 12/4/2018 8:03:12 PM - Registered LTService for remoting on 42000.::: LTService v120.451 - 12/4/2018 8:03:12 PM - REMOTING PORT IS:42000::: LTService v120.451 - 12/4/2018 8:03:12 PM - INIT CLR:4.0.30319.42000::: LTService v120.451 - 12/4/2018 8:03:12 PM - Platform\OS: Win32NT\10 0::: LTService v120.451 - 12/4/2018 8:03:12 PM - Settings loaded.::: LTService v120.451 - 12/4/2018 8:03:27 PM - Post Upgrade Actions. Ex: Version string portion was too short or too long. ::: LTService v120.451 - 12/4/2018 8:03:27 PM - 64BIT: True::: LTService v120.451 - 12/4/2018 8:03:27 PM - Setting SSL Policy::: LTService v120.451 - 12/4/2018 8:03:43 PM - Download Dep File Success 1 C:\windows\LTSvc\setcad.exe::: LTService v120.451 - 12/4/2018 8:03:43 PM - Failed to check Dependancy: 1 C:\windows\LTSvc\setcad.exe::: LTService v120.451 - 12/4/2018 8:03:44 PM - Download Dep File Success 3 C:\windows\LTSvc\cpuidsdk.dll::: LTService v120.451 - 12/4/2018 8:03:44 PM - Failed to check Dependancy: 3 C:\windows\LTSvc\cpuidsdk.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Download Dep File Success 4 C:\windows\LTSvc\ICSharpCode.SharpZipLib.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Failed to check Dependancy: 4 C:\windows\LTSvc\ICSharpCode.SharpZipLib.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Download Dep File Success 5 C:\windows\LTSvc\Interop.wodVPN.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Failed to check Dependancy: 5 C:\windows\LTSvc\Interop.wodVPN.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Download Dep File Success 6 C:\windows\LTSvc\Interop.WUApiLib.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Failed to check Dependancy: 6 C:\windows\LTSvc\Interop.WUApiLib.dll::: LTService v120.451 - 12/4/2018 8:03:45 PM - Download Dep File Success 9 C:\windows\LTSvc\LSR.exe::: LTService v120.451 - 12/4/2018 8:03:45 PM - Failed to check Dependancy: 9 C:\windows\LTSvc\LSR.exe::: LTService v120.451 - 12/4/2018 8:03:46 PM - Download Dep File Success 10 C:\windows\LTSvc\nsoftware.IPWorks.dll::: LTService v120.451 - 12/4/2018 8:03:46 PM - Failed to check Dependancy: 10 C:\windows\LTSvc\nsoftware.IPWorks.dll::: LTService v120.451 - 12/4/2018 8:03:47 PM - Download Dep File Success 11 C:\windows\LTSvc\nsoftware.IPWorksSSH.dll::: LTService v120.451 - 12/4/2018 8:03:47 PM - Failed to check Dependancy: 11 C:\windows\LTSvc\nsoftware.IPWorksSSH.dll::: LTService v120.451 - 12/4/2018 8:03:47 PM - Download Dep File Success 12 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Failed to check Dependancy: 12 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Download Dep File Success 14 C:\windows\LTSvc\PS.exe::: LTService v120.451 - 12/4/2018 8:03:48 PM - Failed to check Dependancy: 14 C:\windows\LTSvc\PS.exe::: LTService v120.451 - 12/4/2018 8:03:48 PM - Download Dep File Success 17 C:\windows\LTSvc\SCHook.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Failed to check Dependancy: 17 C:\windows\LTSvc\SCHook.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Download Dep File Success 18 C:\windows\LTSvc\screenhooks.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Failed to check Dependancy: 18 C:\windows\LTSvc\screenhooks.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Download Dep File Success 19 C:\windows\LTSvc\screenhooks32.dll::: LTService v120.451 - 12/4/2018 8:03:48 PM - Failed to check Dependancy: 19 C:\windows\LTSvc\screenhooks32.dll::: LTService v120.451 - 12/4/2018 8:03:53 PM - Download Dep File Success 20 C:\windows\LTSvc\tvnserver.exe::: LTService v120.451 - 12/4/2018 8:03:53 PM - Failed to check Dependancy: 20 C:\windows\LTSvc\tvnserver.exe::: LTService v120.451 - 12/4/2018 8:03:54 PM - Download Dep File Success 23 C:\windows\LTSvc\wodVPN.dll::: LTService v120.451 - 12/4/2018 8:03:54 PM - Failed to check Dependancy: 23 C:\windows\LTSvc\wodVPN.dll::: LTService v120.451 - 12/4/2018 8:03:54 PM - Download Dep File Success 93 C:\windows\LTSvc\System.Data.SQLite.dll::: LTService v120.451 - 12/4/2018 8:03:54 PM - Failed to check Dependancy: 93 C:\windows\LTSvc\System.Data.SQLite.dll::: LTService v120.451 - 12/4/2018 8:03:55 PM - Download Dep File Success 95 C:\windows\LTSvc\SQLite.Interop.dll::: LTService v120.451 - 12/4/2018 8:03:55 PM - Failed to check Dependancy: 95 C:\windows\LTSvc\SQLite.Interop.dll::: LTService v120.451 - 12/4/2018 8:04:00 PM - Download Dep File Success 100 C:\windows\LTSvc\labvnc.exe::: LTService v120.451 - 12/4/2018 8:04:00 PM - Failed to check Dependancy: 100 C:\windows\LTSvc\labvnc.exe::: LTService v120.451 - 12/4/2018 8:04:01 PM - Download Dep File Success 101 C:\windows\LTSvc\vnchooks.dll::: LTService v120.451 - 12/4/2018 8:04:01 PM - Failed to check Dependancy: 101 C:\windows\LTSvc\vnchooks.dll::: LTService v120.451 - 12/4/2018 8:04:01 PM - Download Dep File Success 105 C:\windows\LTSvc\devP2P.dll::: LTService v120.451 - 12/4/2018 8:04:01 PM - Failed to check Dependancy: 105 C:\windows\LTSvc\devP2P.dll::: LTService v120.451 - 12/4/2018 8:04:02 PM - Download Dep File Success 106 C:\windows\LTSvc\LabTechCommon.dll::: LTService v120.451 - 12/4/2018 8:04:02 PM - Failed to check Dependancy: 106 C:\windows\LTSvc\LabTechCommon.dll::: LTService v120.451 - 12/4/2018 8:04:02 PM - Download Dep File Success 107 C:\windows\LTSvc\wbem-sharp.dll::: LTService v120.451 - 12/4/2018 8:04:02 PM - Failed to check Dependancy: 107 C:\windows\LTSvc\wbem-sharp.dll::: LTService v120.451 - 12/4/2018 8:04:02 PM - Download Dep File Success 108 C:\windows\LTSvc\nsoftware.IPWorks.System.dll::: LTService v120.451 - 12/4/2018 8:04:02 PM - Failed to check Dependancy: 108 C:\windows\LTSvc\nsoftware.IPWorks.System.dll::: LTService v120.451 - 12/4/2018 8:04:03 PM - Download Dep File Success 109 C:\windows\LTSvc\nsoftware.IPWorksSSH.System.dll::: LTService v120.451 - 12/4/2018 8:04:03 PM - Failed to check Dependancy: 109 C:\windows\LTSvc\nsoftware.IPWorksSSH.System.dll::: LTService v120.451 - 12/4/2018 8:04:03 PM - Download Dep File Success 110 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.System.dll::: LTService v120.451 - 12/4/2018 8:04:03 PM - Failed to check Dependancy: 110 C:\windows\LTSvc\nsoftware.IPWorksSSNMP.System.dll::: LTService v120.451 - 12/4/2018 8:04:04 PM - Download Dep File Success -10 C:\windows\LTSvc\plugins\Backup.Acronis.dll::: LTService v120.451 - 12/4/2018 8:04:04 PM - Failed to check Dependancy: -10 C:\windows\LTSvc\plugins\Backup.Acronis.dll::: LTService v120.451 - 12/4/2018 8:04:05 PM - Download Dep File Success -495 C:\windows\LTSvc\plugins\Intronis.dll::: LTService v120.451 - 12/4/2018 8:04:05 PM - Failed to check Dependancy: -495 C:\windows\LTSvc\plugins\Intronis.dll::: LTService v120.451 - 12/4/2018 8:04:05 PM - Cleaning up Supporting Files and Logs:::: LTService v120.451 - 12/4/2018 8:04:05 PM - Initializing Tunnels...::: LTService v120.451 - 12/4/2018 8:04:06 PM - Observed unhandled exception: Site:TestTunnels Error:System.BadImageFormatException: Could not load file or assembly 'Interop.wodVPN, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The module was expected to contain an assembly manifest. File name: 'Interop.wodVPN, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' at LTSVC.modTunnels.TestTunnels(Boolean& VPNAvail) at LTSVC.modTunnels.InitTunnels() at LTSVC.LTService.Startup() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog]. :::
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