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  1. I think you had to purchase a special integration license from ConnectWise to get that info and get it configured. TeamViewer is no longer supported and I dont think they offer it any longer. Why they dont remove the button and the configuration tab from the client window is anyones guess... https://docs.connectwise.com/ConnectWise_Automate/ConnectWise_Automate_Knowledge_Base_Articles/Supportability_Statement:_TeamViewer_End_of_Support_and_End_of_Life_Notice?psa=1
  2. Thank you so much for this info. I have been beating my head trying to figure out the correct parameters for this in my environment.
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