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Attachments aren't syncing from automate ticket to manage
J_anon1234 replied to J_anon1234's topic in Plugins
I've also gotten the issue with tickets created through scripts so I think it is something else. Thanks though -
Attachments aren't syncing from automate tickets to manage tickets, everything else is working.
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How to add time to tickets created in cw manage after an automate script was successful. It seems that the cw manage plugin only syncs tickets created from automate to manage and not the other way around. I want to run a script (possibly though workflow) and then add time to the cw manage ticket that it is for instead of creating a new automate ticket. I want time when there is not yet an automate ticket which the connectwise manage plugin doesn't seem to do. Thanks