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  1. Sorry if it wasn't clear the options under the tray menu do not offer what I'm after. This is why I'm trying to create my own agent plugin.
  2. I'm using the "Custom Tray Menus" as the building blocks for a plugin i'm wanting to make to have a better interface for creating new tickets. Before i spend my time creating a pretty form asking the relavent questions to the user i wanted to check i can create a test ticket from the try but am struggling. Has anyone got any ideas? The create ticket examples use an interface that i think is only avaiable as a controle center plugin and not a remote agent plugin. I'm not seeing an obviouse interface to create tickets from the ITrayHost.
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