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Chrisco915

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My Information

  • Location
    Boston
  • Agent Count
    750 - 1000 Agents
  1. Apparently, someone in upper management believes that magic does exist and our department wields it..... We have been asked to write a script that upgrades all previous versions of Outlook to Outlook 2016. In my mind.....there are so many things wrong with this request I am not even sure where to start. BUT......am I wrong.....can this be done? Is there a way to upgrade older versions of Outlook to Outlook 2016 without doing a full 2016 download? I was even told if you log in with an E1 license you should be able to install Outlook. Wrong. Just Skype. I have been told this can be done....but none of the things I have been told seems to be true so far. Any thoughts to prove or disprove this magical type of request?
  2. I am not sure this is possible....but I was wondering if a script can be written to change Adobe setting to fix a company wide CDK issue when trying to view a DSDA document or a Deal. My scripting ability covers installing and uninstalling apps at this point. Adobe Error message – not able to open DSDA or Deals in CDK Follow these steps Close CDK – then follow instructions below; https://freeimage.host/i/dOFdg4 https://freeimage.host/i/dOFJ1f https://freeimage.host/i/dOFHqG Uncheck this https://freeimage.host/i/dO3yss Then close Adobe – Close all programs on PC Restart PC Test PDF files in CDK – They should work now.
  3. I have chatted with Automate support and they have repeatedly given me the Scripts/Maintenance/Patching/Install All Approved Patches response when I ask for help running a script to force Windows Updates to run. But it doesn't appear to do anything. Does anyone have an Automate script that I can push to client systems that will actually force a Windows update and then reboot the system. I am not a scripter....but I have been piecing some together for app installs and removals. I just want to make sure I get this one right. Thank you.
  4. Thank you imurphy.....that definitely helps. I am trying different filters to just pull out the Locals based on port info now.
  5. I need to get a report of local and network printers in our company infrastructure to our management team. I am not certain how I will get printer info we need (computer/location of printer/Printer make and model/Network or local). We have about 2700 computers on our network, I would say about 200 of them have local printers. Is there a script I can run in Automate to find this out and create a report? I have seen scripts that can do it one computer at a time....that needs to be run on each computer.....but I do not really know scripting enough to create one that can get me the info for all systems in Automate we need. I had previously posted a similar request and did get the Printer Status plugin as a response. Does anyone have experience with that?
  6. I need to get a report of local printer and network printers in the infrastructure to our management team. Not certain how I will get printer info(computer/location of printer/Printer make and model/Network or local. We have about 2700 computers on our network, I wouldn't say anymore than 200 of them have local printers. Is there a script I can run in Automate to find this out and create a report? I have seen scripts that can do it one computer at a time....that needs to be run on each computer.....but I do not really know scripting enough to create one that can get me the info we need.
  7. How do I implement this if we are cloud based. Do you have any hands on experience with Printer Status?
  8. Does anyone know how to find what workstations are associated with a Printer. I have a number of clients asking what workstations are connected to what printers. Is there a way to find that information in Automate? Manage? I was on a chat with Automate support and they could not help me find the info I am trying to get.
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