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Showing results for tags 'chat'.
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Hey Guys, We used ScreenConnect separate to LT for a while, and used a trigger to send a chat message to M$ Teams. Included in this was a link to the PC in ScreenConnect. We are phasing out ScreenConnect as its own service and are instead going to be using only the built in SC client with Automate. I want to have a way to re introduce the link so that the team can click this and land onto the Computer within Automate. Is there a way to generate this link easily? Buy default you get the computer name but not the computer ID. I am sure its possible with the default install to have Automate push across some additional custom propperties like the Automate Computer ID? Even with this, how can I have a link that will launch the computer page? Thanks Chris
I like to use the "Chat with User" feature in the LabTech remote agents because if pops up on the end user's screen and get's noticed. However, the font size is set at 8.5 which is really small. I can change the font in the box at the bottom of the Chat window but it returns to 8.5 as soon as I start typing. It does appear I can change text that I have typed but not sent yet via highlighting the text but nothing sticks. Anyone know where the setting is for this?