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This thread is meant to be an overview for each individual Version 12 patch. We know that all patches are not created equal and there are some patches that we should avoid like the plague (I'm looking at you 11.18/12.0). The top post will be consistently updated with known bugs/issues for each patch, so you should know at a glance if you feel comfortable deciding if you want to upgrade or hold out for the next patch. At the time of creating this - Patch 12.5 (188.8.131.527) has just been released, so the details of previous patches might not be as detailed as patches 12.5 and newer. Blue = Must install ASAP (unless skipping to a newer patch) Green = Stable Patch Orange = Relatively Stable Patch Red = Unstable Patch Official ConnectWise Automate Patch Notes for all released patches can be found here Patch 2019.10 (184.108.40.2065) Benefits/Features: Added Web functionality - More Pods/Fly-outs, Tool menu added including Command prompt, Create Companies, manage extensions Outlook and Backup tabs removed (as promised for several months) Known Bugs/Issues: Patch 2019.9 (220.127.116.11) Benefits/Features: Again - adding more Web CC features AND ConnectWise Now updates Known Bugs/Issues: Patch 2019.8 (18.104.22.168) Benefits/Features: A lot of Web CC updates - It's almost like they want the Web CC to replace the thick client /s Known Bugs/Issues: If you have this patch installed, then please make sure that you're on version 22.214.171.124. There is a major bug in the agent uninstaller that you really don't want to be on the wrong side of in version .224. (source) Patch 2019.7 (126.96.36.199) Benefits/Features: No major QoL improvements or changes. Several minor tweaks and bug fixes Known Bugs/Issues: Patch 2019.6 (188.8.131.52) Benefits/Features: Port 3306 has officially been removed. Known Bugs/Issues: Patch 2019.5 (184.108.40.206) Benefits/Features: Command Prompt/Powershell window access added to the Web CC. You can also toggle between running commands as system and as admin. ConnectWise Single Sign On is now live. Known Bugs/Issues: Patch 2019.4 (220.127.116.11) Benefits/Features: The Control plugin's issues from the previous patch has been resolved allegedly Several Web CC updates (definitely worth checking out the official release notes) Known Bugs/Issues: Patch 2019.3 (18.104.22.168) Benefits/Features: LDAP is finally here! (The old LDAP sync is like Jar Jar Binks, yes it existed but you're better off thinking it didn't) Known Bugs/Issues: Some are reporting an issue installing new CW Control agents via Automate after upgrading to this patch. (source) (fix) Patch 2019.2 (22.214.171.124) Benefits/Features: This patch includes one of the most important features you can ask for... a server that will still be alive in a month. Known Bugs/Issues: Please consider all non major bugs posted here as secondary. You *must* upgrade to 2019.2 or at least install the hotfix for your current patch (12p11, 12p12, 2019.1) Non SuperAdmins having login issues after changing their passwords. Introduced in 12p12, but still a problem in 2019.2 (source) Patch 2019.1 (126.96.36.199) Benefits/Features: New Versioning - This change was put in place to further mirror the rest of the ConnectWise Suite. To upgrade to this patch you must currently have a v12 patch installed. You should not attempt to upgrade from v11 or older without first moving to any of the patches listed here (preferably v12 patch 12) Known Bugs/Issues: 188.8.131.52 was the original version released to the masses, but a newer version was pushed out shortly after. If you're installing or have installed this patch be sure that it ends in .38 not .35 .36 or .37 Seems like there might be a problem with the new network probe on this patch. (source + workaround)