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Found 2 results

  1. We have a monitor that checks if a device has had contact with Automate. If it doesn't have contact after 24 hours it will trigger a script. This script will update an extra data field on the player to 'Offline' and then send us an e-mail. Because this monitor runs every hour and some players are offline for longer we came up with a way to eliminate double e-mails from the same player by getting the value from the extra data field. I'm stuck now at the part where I need to check if the agent status is offline or online. I can't seem to find a variable for it or some other way to get the information I want. I'm no SQL hero but could I perhaps use this: 'Computer.LabTech.IsOnline' with some sort of SQL statement to get the value of offline or online and if so, can someone show me how?
  2. I am looking for some advice on the proper way to structure the following concept. Goal - Detect if a backup has not run for a custom software raise a ticket on our service board if it has not run in over 2 hours. Task - A backup is created once an hour and the file is stored in a specific folder. Ideas 1) Create a script that runs against a group every hour or so that will check if a new file has been created within 2 hours. If there is no file created within the past 2 hours open a ticket/Rais an alert Issues - Creating updating and closing tickets is turning into a real headache when trying to do it from a script 2) Create a script that runs against a group every hour or so that will check if a new file has been created within 2 hours. Store Data in EDF have an internal monitor that checks the EDF and raises tickets based on the results stored in the EDF. Issues - I have no real knowledge with sql and I cant figure out how to get the monitor to check the EDF status. 3)Create a script that runs against a group every hour or so that will check if a new file has been created within 2 hours. Store results to a txt file on the computer and have a remote monitor that checks the txt file and raises tickets if it has specific results.
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