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After some time I've been mostly focusing on the tech side of things with Connectwise but now I feel I need to really dig into other features I haven't used before and unfortunately I've asked CW for help and they just want more $ simply so I can track email which seems a bit unnecessary. I can send emails through Wix and get results back so I feel CW should be able to do the same and simpler...FALSE! Like everything else I'm being told there's more set up be done. CW should of been bought by IKEA with all the setting up to do! I was told that I would need to go to CW Developer and to be honest, I'm in here and see what seems to be the last step but no instructions on where to go and how to do things. Any help on this would be great! For Example: RecordEmailOpened POST /v4_6_release/apis/2.0/MarketingApi.asmx HTTP/1.1 Host: cw.connectwise.net Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "http://connectwise.com/RecordEmailOpened" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <RecordEmailOpened xmlns="http://connectwise.com"> <credentials> <CompanyId>string</CompanyId> <IntegratorLoginId>string</IntegratorLoginId> <IntegratorPassword>string</IntegratorPassword> </credentials> <campaignId>int</campaignId> <contactId>int</contactId> <dateOpened>dateTime</dateOpened> </RecordEmailOpened> </soap:Body> </soap:Envelope> What am I supposed to do with this? I see other videos that state I need to set up an Integrator in setup tables. OK what am I integrating or adding in here, a 3rd party like hubspot or mailchimp or should I add my O365 information?