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Found 6 results

  1. I'm reaching out on the forum because I have been working at this for a few days and I can't seem to get it right. Has anyone setup file monitoring for automate that simply watches a folder and alerts if a file sits in that folder for too long? I set it to 15 minute intervals and I've tried some scripting options as well. But nothing seems to be working on. Please advise if you are able. I just want it to look for any file that comes into the folder. So I set the watch as: "C:\example\Sample\*.*" Is the "*.*" valid for automate? Because it doesn't seem to be working the way I want it to. Thanks, -Zikkou
  2. I'm new to Automate - so please be gentle. I'm looking for a way of monitoring external firewall ports for a client. So, for example, Client A has a vendor that doesn't like to work onsite so they open a port on the firewall so they can work remotely - the problems are: 1- we don't know it's opened (onsite tech opens it) 2 - we don't know what port they opened Without old RMM I setup a monitor for standard ports - 3389, etc. but they just started using non-standard to get around it. I'd like to be able to monitor ALL ports for changes really so if all of a sudden port 8523 opens, I know it. I'm wondering if there is a way in Automate to monitor this natively without having to monitor the results of an executable and and a 3rd party program. Is anyone doing this now or does anyone have an idea of how to do it with Automate?
  3. Is anyone else experiencing this issue (observable in LTErrors.txt agent log file)? In a client environment with a solid and stable network I have personally observed the impact of this (RMM server thought agent was offline even though I was remoted into another agent on the same network). In communication with ConnectWise, they did confirm that this could result in potentially missed alerts and data (the original focus of our issue). We have also checked three different RMM systems (one of which is our own on-prem, another which is cloud-hosted by ConnectWise, and the third in Azure) and found the same issue to exist in those environments, including on the Automate application server. Two systems we checked had no AV whatsoever, and we did not find anything misconfigured with DNS or network ports. Additional details: Azure RMM has less than 10 agents Cloud-hosted RMM has around 25 agents Our on-prem RMM has 10k+
  4. Hey everyone, I'm looking for a bit of help. I am trying to monitor HP MSA SAN devices through LT. I have read all of the threads I could find related to this topic. I have the MSA mibs installed on the LT server and I have built custom monitors using the OIDs that worked for HP servers, but they aren't alerting. I set the Community in the LT Network Device pop-out to ensure it was looking with the right community string and I set the credentials to use a monitor login that is set in the HP's User Account section. I did a SNMPwalk against the device and found that it doesn't have the OIDs to match the server. I have added a custom community string and walked against that to verify that I am getting info back, just not the info that I need Has anyone successfully built monitors for HP Storage Devices with LT? If you didn't build custom monitors, how are you monitoring yours? I know there is a built in email option, but we are trying to do this through SNMP instead. Specifically, I am trying to monitor HP MSA 2050 devices, but I know that working monitors for previous generations should work. Any help anyone can offer is greatly appreciated. Brett
  5. We have an issue when doing patching, we put the servers in maintenance mode and do the patches and reboots, one of the servers does not complete its reboot sometimes and stays in a hung state and then the servers come out of maintenance mode but we do not get an alert for this server. Is there a recommended solution or work around for this as it is causing some grief with the customer.
  6. I need to create a monitor for letting me know when Probe machines are offline for each site. Does anyone have a solution for this? What I would like is to get notified when a probe machines goes offline and have it send an alert.
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