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I am VERY new to creating scripts for automate. My goal is to create a script that starts the on-boarding process for new computers. I know that this is quite a large project, but I believe it is a good place to start because I can break it down into individual parts, much like this post here: Small problem though. I cannot get step one done. I am trying to make a script that detects if Adobe Acrobat Reader DC is installed, and if not to install it then. I cannot get Labtech to detect if reader is installed. I am editing the script by adding a "IF Software Installed" and the app name to find %Adobe Acrobat Reader DC% Labtech recognizes adobe reader being installed on the computer in the computer monitors. What am I doing wrong? As well if you have any advice for someone trying to figure out how scripting in Labtech works I would really appreciate it! Thanks!
Hello there, completely new to the community but I needed some help with the product. The company I work for is trying to implement a new rmm system and we have decided to give ConnecWise Automate a try. Currently I'm trying to set up a new user for a co-worker but it doesn't seem to let me add user classes to him, I would like to know if it's something at our end or one of the limitations of the trial. I tried searching online but came to no answer and found out about this community thought my searches. Thanks in advance!