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Found 12 results

  1. aXz

    For Sophos partner

    For all Sophos partners that is using Automate. Here is their new Automate plugin: https://community.sophos.com/sophos-central-integrations/b/release-notes-news/posts/new-native-integration-for-connectwise-automate
  2. Hi Everyone, Here at Automation Theory we think access to the Automate database is very import for every Automate admin, along with some basic statistics for monitoring database load and what the app is doing with the DB (and that you shouldn't have to pay for it!). We're excited to announce the launch of a FREE plugin we call Database Commander. It shows important MySQL load/performance demographics and has a query editor, complete with table name autocomplete and syntax highlighting. Features: Live MySQL load and performance data Syntax highlighting
  3. I think every Automate admin has experienced the frustration of how slow the desktop application is. My primary Automate server has ~10,000 agents, and my users were having a horrible experience on a daily basis (they named the agent context menu "the right click of death"). I was sick of the painful user experience and the administration headaches -- so I upgraded to MySQL Enterprise and did a deep dive into how the application interacts with the database. Using the management tools from Oracle I found lots of issues, and after correcting them it's a night-and-day difference (the ri
  4. Hey All! Been a while since I've posted updated information about this plugin, but I wanted to re-share it since it's grown and improved so much since that last post. ESX hosts are now checked. This will cover the same manufacturers as other computers - HP, Dell, Lenovo, IBM, Toshiba, and Fujitsu. This does require the Virtualization Manager plugin, and the plugin needs to find the hosts in order for them to be scanned. ESX hosts are also added to the WLU report via Report Center. The report is automatically added and will be updated. This eliminates the manual s
  5. Hi All, The Discover Keys plugin is an alternate to Product Key collection script provided by ConnectWise the purpose of this plugin is to collect product keys using either Produ-Key (Free) or Recover Keys (Paid) and populate the information collected into Product Keys Table in Automate. The plugin isn't 100% finished and is a little rough around the edges in some aspects (this has been the case for a while, i know!) but it works and unfortunately I've had to focus efforts elsewhere. There is currently no Documentation available for this integration but i believe it to be simpl
  6. Sendto Slack - a LabTech plugin that can be used to send LabTech alerts to Slack channel or slack user using LabTech Alert Template. It works like email alert action. You can send LabTech alerts to any number of Slack workspace. Please visit the following link to know more about this. https://sankalpit.com/sendto-slack-plugin/ Thank you
  7. Hey everyone, I decided to flex my programming muscles a bit and try to develop some internal-use plugins for Automate, but I seem to have hit a snag. I was attempting to follow the quick start guide located here but unfortunately it's outdated now that Automate 12 is in production. I chatted with official CW support and the tech told me that his manager told him it has something to do with the fact that Automate 12 uses REST API for plugins instead of SOAP API which was used by version 11. I'm not sure where to go next as I was hoping for a simple guide to use as a starting point. Any ti
  8. How are other people with Webroot monitoring for threat detections on Macs? The 3.0 plugin does not pull detection data from the GSM console into the plugin_webroot3_threathistory table (as it does for PC's), and thus the "Webroot 3 - Active Infection" monitor never triggers for Macs. Webroot support confirmed this is expected behavior (since the mac client isn't "fully supported" yet).
  9. For those using the Surflog plugin we have launched a new build 1.2.0.x that uses the DevExpress Charting to make in compatible with Automate 12. The drawback is that Labtech 10.5 users should not upgrade from the 1.1.3.x builds of this plugin. New Automate 12 Computer Console View
  10. I installed the Expiry plugin and users are listed with the number of days left until password expiration. The issue I am having is the email is being sent with "Domain Password Expiration Notification" in the subject line and "Ok" in the body. It should email the users a specific template made in html with the user's name, how many days left, and a link to reset the password. Any idea why this would be happening?
  11. Does anyone know of a way to test whether a (specifically Mac OS X) endpoint is accessible via ScreenConnect without actually launching a session and potentially incurring a confused/irate call from a client about why we were randomly taking over their system? I'm fighting with an issue where multiple Mac OS endpoints show ScreenConnect as installed but will only display a black screen (or the "your partner has not connected yet" error) when our techs try to remote in. I've attacked this in a couple of ways, including a Labtech search for installed software and a script that queries runn
  12. We just extended the beta of Chocolatey for Automate and released build today https://www.plugins4labtech.com/blogs/blog/chocolatey-for-automate-beta-gets-extended
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