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Hi All, It's with great pleasure that we announce the initial v1.0 release of our "AcceloSync" plugin for LabTech/ConnectWise Automate to synchronise with the awesome PSA (aka Service Operations) "Accelo" (www.accelo.com). Born out of on-going frustration with ConnectWise [Manage], it's never ending UI revisions and little improvement in UX, not to mention the fact that the mobile application is damn right awful, we went hunting for a new PSA and came across Accelo. It's fast, totally SaaS driven and innovative - and has a fully open API that you can do amazing things with. Our only issue was that there was no integration for LabTech and due to licensing complications the cost for Accelo to build one was prohibitive. We tried other RMM tools but just couldn't find something that was as extensible and awesome as LabTech, so we decided to build our own integration! The awesome Shannon from Plugins4LabTech.com has allowed us to sell the plugin through his website, and the team at Accelo have been going above and beyond to support us in getting v1.0 of this plugin "Right". We used the ConnectWise<>LabTech sync plugin for inspiration and have gone to great lengths to make this experience as user friendly as possible. Accelo's article on the release of the plugin is here: https://www.accelo.com/resources/blog/labtech-accelo-integration/ Listing on Plugins4LabTech.com is here: https://www.plugins4labtech.com/products/accelosync Screenshot of Accelo with a LabTech ticket AcceloSync configuration in the LabTech dashboard