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Found 9 results

  1. Support agent didn't have an answer and recommended checking out MSP geek - so here I am. Recovery Partitions are creating alerts (full drive or in this case, partition) and I have been toying around with executive reports and the stats like drive performance, Top 2 At-Risk and I think 1 other item are all off (bad scores). Support offered no built in way to have Automate ignore those drives. My thought was to simply remove the drive letter for those recovery partitions on each computer ... but we have thousands of computers in automate that have recovery partitions and I really don't want to do that manually. any ideas for a cleaner way to address? TYIA
  2. I am looking to see if it is possible to make Automate reports accessible via the ConnectWise Manage Client Portal.? We have a few Automate reports that when want our clients to be able to access and run on demand. Anyone have any experience with this? Your help is greatly appreciated!
  3. I would like to be able to define groups of reports that can be run and/or scheduled all at once with a single operation. We want to create a standard package of monthly reports, and it would be far easier to schedule for each client if it were a group of reports being scheduled, with a single schedule entry, rather than each individual report, one at a time. We will also run a similar package of reports in preparation for each QBR meeting, and the same thing applies - it's far easier to click go on a single item and get all the reports I need, than to have to kick off each report individually. This a capability we had in Kaseya VSA at my last job, and I will be disappointed if Automate cannot do this. Can anyone advise me? Thanks in advance...
  4. Hello- I was wondering if anyone knew how to edit the Executive Summary Report to break it down by client locations instead of having it combined into one? I am new at and not very good at report editing so I am sure there is a way, I just haven't been able to figure it out yet. Thanks in advance!
  5. Hey all, We're running into some limitations with the health history queries for the stock AV health report (too many agents, query takes too long to run), and I'm looking to modify the stock report to: show all computers for the client, whether they're at risk or not, and their current definition date. I got this from support on pulling definition data straight from the SQL backend using a query virus definition date is stored in the computers table, in the field named virusdefs, so a query like this will get you a list of computers, their clients, and the AV definition date: SELECT cl.name, c.computerid, c.name, c.virusdefs FROM computers c LEFT JOIN clients cl ON c.clientid = cl.clientid; Can anyone help me modify the stock report to pull and show the current status and definition date for a client, instead of referencing any historical data? Please and thank you!
  6. I am looking to run/schedule a Patch Compliance Report. I can run this against the client only. This gives me all the workstations and servers. Since we have our servers in a different location would it be possible to run this report with the client and location thus giving me the report for just the servers? If there is a different report I need to be running please let me know that as well. What I would like to see is How Compliance is my servers. Last Patch Date and all patches approved and ready to install. Thank you! Rob
  7. Hi All I am trying to run a Computer Audit report, but I'm getting the following error. Anyone experienced this before? Cheers
  8. LTP

    Failed Logins Report

    I have been working with the new Report Center using DevExpress to try and generated a Report by client to list their servers and the number of failed logins for each. The problem I'm having is that when I update the custom field to "count" per Group, it does it for the entire client and not per computer. Has anyone else tried to generate a report like this?
  9. I was looking to provide a report that gave more of a count on software. I am a bit new with Automate and the reporting and was wondering if anyone had any examples. I was thinking of something more tabular in way of a report. Software | Install Count | Version Google Earth | 27 | 12.84.22 Google Chrome | 45 | 37.18.4 Anyway that is more of what I am looking for. Anyone have a suggestion on how one might go about doing that? Thanks, Dave
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