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HI Folks, I am a little confused - Automate comes with Ignite and tons of monitors and all that stuff but it comes with all the Managed 8 x 5 / 24 / 7 bits too So you start working with Automate consultancy and they say no don't use that create your own because we update Ignite all the time..... So at this point I am starting to scratch my head surely tweaking their Ignite is the way to go and just makes my life a lot easier than having to rebuild all of Ignite and just ignoring what they did. Anybody any thoughts? Michael