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Found 8 results

  1. I know there's built-in scripts to do both of these on their own, but I'm trying to figure out how to do both in one script. Offboarding includes removing ScreenConnect, setting windows update values to default, and removing agent. Any tips? Thanks.
  2. Hi, we've 50+ users on one of our client's domain that are running webroot antivirus. It is expired and we want to uninstall it and install ESET on them remotely. I don't have webroot uninstall scripts or any kind of plugins related to webroot. any help would be appreciated. Thanks in advance.
  3. Hi folks Just curious We are currently using Symantec but looking to move and considering eset due to plugin with automate. Am wondering if people would recommend it or would look at something else like webroot or bitdefender or sophos or other. Cheers Michael
  4. https://www.webroot.com/us/en/about/press-room/releases/carbonite-to-acquire-webroot This is horrible news. We used AVG when they were the darling of the industry many years ago. They got big and downhill the antivirus went. We switched to Vipre when they were the darling of the industry. They were acquired by GFI and went downhill afterwards. We switched to Webroot and have been happy ...until now. I have zero hope that Webroot will fare any different after this acquisition than AVG or Vipre did. On top of that ...Carbonite??? Really? I can't believe they are still in business in the day of super cheap and much better online backup choices, Carbonite is as outdated at floppy disks. I would have been less surprised if Webroot acquired Carbonite. Anyone with recommendations for where we go next when Webroot starts to suck?
  5. What are folks using out there besides Webroot, that you'd recommend? Preferably something that integrates to LabTech.
  6. How are other people with Webroot monitoring for threat detections on Macs? The 3.0 plugin does not pull detection data from the GSM console into the plugin_webroot3_threathistory table (as it does for PC's), and thus the "Webroot 3 - Active Infection" monitor never triggers for Macs. Webroot support confirmed this is expected behavior (since the mac client isn't "fully supported" yet).
  7. Hi, What is the best method of offboarding old pcs/agents when I have auto-deploy enabled via my Webroot plugin. i.e. I have a few guys removing pcs and after they remove Webroot (they aren't done transferring data/email, etc...), Webroot will install again. As I'm thinking and I don't know if this is the best method, but simply move the agents to a dummy location that doesn't have anything auto-deployed...
  8. I'm hoping that this is the right place to post this question. We have a script that we use to deploy Webroot, and have noticed fairly recently that it does not work. We've found that the following error is returned on the host machine: "C:\Windows\LTSvc\packages\Webroot\wsasme.msi You don't have permission to save in this location. Contact the administrator to obtain permission. Would you like to save in the *our company name* folder instead?" The perplexing thing is that permissions on LTSvc show that administrators have full access to the folder, and the administrator account that we use to manage customers is a domain admin, so I'm kind of at a loss as to why there is a permissions error.
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