revsmitty 0 Posted September 14, 2016 The tab appears to be missing for users that are not Super Admins. I do have it checked off for their user class in the plugin section. Is there something else I need to enable? -Thanks Share this post Link to post Share on other sites
vkent39 1 Posted October 12, 2016 The license shows expired how would we get it resolved? Our server token is 60432. Share this post Link to post Share on other sites
revsmitty 0 Posted October 12, 2016 The license shows expired how would we get it resolved? Our server token is 60432. Seeing the same thing here. Share this post Link to post Share on other sites
jpoindexter 0 Posted October 13, 2016 The license shows expired how would we get it resolved? Our server token is 60432. Seeing the same thing here. Same here as well Share this post Link to post Share on other sites
dnanassy 0 Posted March 1, 2017 Hello Michael, I'm getting the message that "The license for DiscoverKeys has expired." The subscribe now feature is unfortunately without a link. I cannot find a way to purchase the product on your website at this time. Can you point me in the right direction? Share this post Link to post Share on other sites
Support_3 0 Posted March 1, 2017 Hello Michael, I'm getting the message that "The license for DiscoverKeys has expired." The subscribe now feature is unfortunately without a link. I cannot find a way to purchase the product on your website at this time. Can you point me in the right direction? Same here.. Please advise. Share this post Link to post Share on other sites
iternalnetworks 1 Posted October 3, 2017 I'm receiving notices that Recover Keys 10.0 is now available. Any idea if this version is compatible with the plugin? I don't want to update if it is going to break my plugin. Share this post Link to post Share on other sites
Michael Priest 3 Posted October 23, 2017 Hi All, Update has been published for this plugin to add support for Recover Keys v10.0 Remember if you wish to update to Recover Keys v10 you will need to go to System Dashboard > Config > Integration > Discover Keys and change the key collection method to Recover Keys 10.0 and update the recover keys serial. Please run my Plugin Installer to install the update. Regards, Michael Priest Share this post Link to post Share on other sites
jasonmh 0 Posted November 30, 2018 (edited) Is this product still in use and working? I tried to install the plugin with the Plugin Installer, it says the installation was successful, but the tab under Integration doesn't show and the plugin is not visible in the plugin manager. If this is not available, anyone have a good method for using Recover Keys in LT 11? Thanks, Jason Edited November 30, 2018 by jasonmh Share this post Link to post Share on other sites
BenF 0 Posted January 16 Looking for something like this, but looks like the plugin installer is dead Share this post Link to post Share on other sites
Michael Priest 3 Posted January 16 Hi Ben, What problems are you having with the Installer? I'm not aware of any issues. Share this post Link to post Share on other sites
dmonks 0 Posted January 17 I just ran the installer and had no issues with the install. However, when I try to edit anything for DiscoverKeys in the Integration tab, I cannot do anything. Nothing I click on allows me to edit any settings. Share this post Link to post Share on other sites
Michael Priest 3 Posted January 17 I can take a few minutes for the license to activate, if that fails try manually restarting the Database Agent Service. Share this post Link to post Share on other sites
dmonks 0 Posted January 18 Tried restarting the service a couple of times and let it sit overnight. Still cannot edit anything on the Integration tab. Share this post Link to post Share on other sites
Michael Priest 3 Posted January 18 Not seeing anything on my side with the registration of the plugin, please check that your server is able to access https://license.michaelpriest.com.au and you don't have something like Geo Blocking preventing access. also, feel free to contact me at michael@michaelpriest.com.au Share this post Link to post Share on other sites
dmonks 0 Posted January 22 On 11/29/2018 at 10:41 PM, jasonmh said: Is this product still in use and working? I tried to install the plugin with the Plugin Installer, it says the installation was successful, but the tab under Integration doesn't show and the plugin is not visible in the plugin manager. If this is not available, anyone have a good method for using Recover Keys in LT 11? Thanks, Jason I can confirm this is working. We are running on Automate 2019.1 v19.0.37 (Patch 1). Share this post Link to post Share on other sites
Michael Priest 3 Posted January 22 I'm hoping to have a updated version of the plugin within the next week or two that will support Recover Keys v11 as well. Share this post Link to post Share on other sites
Michael Priest 3 Posted February 5 Have just released build 1.0.1.6 which has added support for Recover Keys v11, please follow the installation instructions and use the Plugin Installer to update to the latest version. Share this post Link to post Share on other sites
iternalnetworks 1 Posted February 5 @Michael Priest Thanks for updating. Any huge reason you recommend us upgrading Recover Keys from version 9 to v11? Share this post Link to post Share on other sites
Michael Priest 3 Posted February 5 15 minutes ago, iternalnetworks said: @Michael Priest Thanks for updating. Any huge reason you recommend us upgrading Recover Keys from version 9 to v11? You would have to speak with Recover Keys about that, i'm not familiar with the differences, I updated the plugin to support v11 so it was usable for those that desired to upgrade or those that are just starting to use Recover Keys! Share this post Link to post Share on other sites
madjeff 0 Posted Wednesday at 07:56 PM Michael, having some issues with the plugin, or at least with getting to display the full key instead of demo mode. We sprung for a MSP license of Recovery Keys a few months ago and I have several keys they sent me for V11. I've tried both in the plugin settings, but all we ever see in the plugin is that we are running in demo mode. I attached a screenshot to this post. I know the keys they supply work as I installed the app locally and used the key, and it shows registered in MSP mode. Any idea why we are just getting the truncated keys in the plugin? Jeff Share this post Link to post Share on other sites
Michael Priest 3 Posted Wednesday at 10:13 PM Jeff, I'll send you through a PM with some additional details but the hidden in demo usually always only returns when the incorrect key has been specified or there is a version mismatch. Cheers, Michael Share this post Link to post Share on other sites
madjeff 0 Posted Thursday at 05:00 PM 18 hours ago, Michael Priest said: Jeff, I'll send you through a PM with some additional details but the hidden in demo usually always only returns when the incorrect key has been specified or there is a version mismatch. Cheers, Michael Thanks for the help Michael! We are working here now. Share this post Link to post Share on other sites