clutch70 0 Posted January 6, 2016 Good afternoon all! Question I'm hoping to pick the community's brain about - I have a new tab set up that pulls data from a table I created in LT. Myself and my fellow Super Admins have no problem viewing the tab, data comes in telling me everything I want to know. What I'm having problems with is granting rights to the tab down the line to my NOC Users or Help Desk Techs. When my techs open the tab, none of the SQL output is there and the refresh button generates the second screenshot below. Would love some input! Thanks guys! EDIT: Pardon the blank drop downs, the settings are there they just glitched out for a second. Tab Placement: Clients Tab Section: Section 3 Tab Type: Data List Command Bar Align: Top Share this post Link to post Share on other sites
rami 1 Posted January 11, 2016 I dont know if it will help, but I had this issue , I deleted the tab and recreated it again, it solved my problem. Share this post Link to post Share on other sites
lemtargatwing 0 Posted January 20, 2016 We had a similar issue with custom tabs. We had to create a plugin that gave users permissions to the custom table. Every time the DB agent restarted, it removed the permissions before we had the plugin. Share this post Link to post Share on other sites
somecallme...tim 0 Posted January 21, 2016 lemtargatwing is absolutely right. If you create a custom table in the LabTech database the permissions need to be GRANTed for the users via implementing the IPermissions Interface of the LabTech Interfaces.dll Super Admins are GRANTed everything by this Automation Server (database agent) process, that is why you have no error yourself. Share this post Link to post Share on other sites
clutch70 0 Posted February 5, 2016 @lemtargatwing - Using VBscript yeah? That's one of the features I have not yet delved into: creating my own simple plugins. Sounds like I'll either need to learn myself or engage someone with some experience on the topic? @somecallme...tim - Thanks for the explanation, I like understanding how my LT server works Share this post Link to post Share on other sites