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danrche

How to keep the boss from breaking Labtech?

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Hello Everyone,

 

My boss likes to get into Labtech from time to time and make changes. The problem is that when ever he does he breaks things. He doesn't tell me he's changing anything and doesn't say he did while I'm trying to figure out what's broken. He's killed the auto joins twice by creating broken searches and litters my searches and groups with non-descript extra groups/searches instead of putting them in the standard hierarchical organization that keeps me sane. So here's my question, b/c I know I'm not going to change him and I can't lock his access out. How can I track his changes and alert myself to those changes when he does them? Is there a standard way in LT to do this? I've given this a little bit of thought and here's what I came up with, but would love to hear if anyone else has this issue or a better idea then mine to stay on top of it.

 

1. Create a scheduled automated script that runs local on my machine to monitor the changes via the change log similar to LT, except the script's query will look specifically at searchs and groups. The script would run the query and email me each morning the changes.

 

2. Create a monitor in LT that monitors the searches and groups changes (in the database) and trigger an alert to myself with the changes and who made them.

 

 

Thanks in advance, and if you don't have this problem, count your blessings.

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How about ignoring the technicalities behind fire fighting his changes, and just introduce a formal change management process. Combine that with a 'style guide' on group/search/etc naming. Makes you look professional and prevents him from putting in stuff that breaks things.

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That and document the time it takes you to fix his "issues" and explain that that time could be spend doing more productive things.

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We have a Change Management Process which he created but refuses to follow. We're sort of a "Do as I say, not as I do" management style. I've documented my time, it also doesn't help, I don't think my time is reviewed, just required. I've thought of setting mouse traps on his keyboard, but I'd have to get Labtech flavored cheese! :D

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change his password, randomly on a rotating basis, script it :P

make it 1024 characters, start with this one :)

Pj#aIPdHRLhhxbLTw$PbcVG7KHoIt2bh&ZNkupc#doPWmaFQdgP61FrSsq&lN59#jwpbsighX4GHyk#$cfHbFbKrs^iJItQ2UYUsjiM9KPnqDXsPXW4adM*BUXFGWpCq9gkYmnv!0FQl*Z6r0JOkh*bAUVHZtfeKXUSKRp2MBBb2V9xQoq#KnZHpPKOQqr73$rlO&r6qrf5Pgpm7*Z&o&cmCpf@^6sd09u3tzyW!mPHP@mXI$Thkj5vAvE*8U%eATe9OOrGpTrr%cY*aj4$nQsn4bF@XoHmE9oyhjNfHJC489rCywGFrQtAzHNGgqqe6UJg%hrKR@qJs7m8bjJ9QnFQKpUv4!2oDqC#pkIF2BlchywNHtyJeUSA*pa^jLeZfHjEPLsJwXvvvLhYFc2M6KFFPVLf7TqrkKttCw9tSVQ3OQIe7lsH0Zr5Na0X4p!4LBTfXXc!4g#Vmfzfx&Y@zuEfylPUDa4YkbFgJRu*9@ZLFj8WVqEQ%LTZHXZL3340C

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We have a Change Management Process which he created but refuses to follow. We're sort of a "Do as I say, not as I do" management style. I've documented my time, it also doesn't help, I don't think my time is reviewed, just required. I've thought of setting mouse traps on his keyboard, but I'd have to get Labtech flavored cheese! :D

 

Aah, along the same lines as "Put a web filter on the network for everyone. We can't have porn and other nasties being accessed at work for a whole raft of reasons"

 

And then, a week later...

 

"Aaah .. about that filter ... can you disable it on my account please?"

 

 

Regarding the time entries, you could try what a friend of mine used to do in his Economics essays. One moment he'd be writing about Keynesian economics and then - half way through a paragraph - would drop in a few sentences about badgers covered in honey or something random like that. It hardly ever got noticed.

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