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Control Center fat client in RDS environment with non-administrative users

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Has anyone successfully gotten working the ConnectWise Automate Control Center fat client within their RDS environment for users who do not have any local/domain administrative rights? If so, how?

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Try adding "Full Control" permissions for the users on the following folders.

 

C:\ProgramData\LabTech Client\

C:\ProgramData\LabTech PlugIns

C:\Program Files (x86)\LabTech Client\

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I tried this a long time back on workstations and it never worked. Support were useless and just blamed it on some unknown plugin, despite having no plugins enabled. The problem has been consistently present in every version going back a couple of years.The problem turned up after one of the releases but I can't remember which one.

 

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We do, in fact, have the desktop CC client running on our RDS for non-administrative users. It's not fun, but for our Mac guys who have been left in the lurch by the migration to Automate... it's what we've gotta do. Once we get the software running (a lot of "run as Administrator" during initial setup, and every time there's a patch update to the client) it seems to behave okay. It's mostly a case of run-as-Administrator until you don't need to use run-as-Administrator to get in anymore as a local admin account, at which point non-admin users seem to be able to run it again.

Yeah, that's a bit confusingly worded, sorry.

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