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CloudBerry Backup for MSP - WARNING!

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My company switched over the CloudBerry MSP backup solution from Acronis a year ago. Since then, we have had three Disaster Recovery scenarios and all three have been nightmarish. I will write up a full report after I dig out of the mess it has created on the current DR but just know that restores are prohibitively slow (like days and weeks) under most conditions and their support is even slower. I'll be shopping for a new backup solution when this DR is done.

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Look forward to your write up. It's a product we use for most our customers. We've had no major restores thus far just files and the odd VM and have had no issues. Yet if there are pitfalls I'd love to know before they happen.

 

 

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The restore speed is limited only by the speed of the download of the data (transfer from storage to device: AWS, Azure, local NAS, etc.) and the processing power of the machine running the software (server/host running the CB software).

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We're only using CloudBerry for one specific client with gigantic data storage/retention needs. Luckily that client's situation is outside of my scope of responsibilities... at least for now.

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