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REST API - Ticket Information

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We have hosted Automate (no manage) and I would like to integrate some of the tickets into our existing helpdesk using REST API.

I am able to get the tickets using /cwa/api/v1/Tickets/12998, but how do I go about getting the details of the tickets? (e.g. when i open the ticket in my Automate application, there is details on the fault, company, computer ect)

I have reviewed the REST Documentaiton and API and must be missing something.


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i found if you use the api's located in /WCC2/API you can get company and computer information with ticket info.
Example URL: http://subdomain.hostedrmm.com/WCC2/api/Tickets?$filter=StatusID%20eq%201';

the only problem is, i cant find any docs on these API's.  i think its v12 API?


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