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gcaravelli

Screenconnect Online/Offline Status in Labtech Database

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I'm hoping to setup monitoring to identify agents that are offline in LT but online in SC or vice versa.  I've looked through all the "plugin_screenconnect*" SQL tables and I've done searching here on MSPGeek and haven't found if there's a solution for this.  Does the ScreenConnect plugin save the SC agent online status somewhere in the LT database?

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Any luck on this answer? I cannot believe that we do not have a way to bounce Automate/Control against each other so that they make sure the services are running.  Is this what you are trying to accomplish?

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@adelamora that was the idea.  Unfortunately this doesn't appear to be an option at this time, but may be added in the future.  A similar request is currently the top voted suggestion in the enhancement forum for Labtech.  Cast your vote if you haven't already!

https://product.connectwise.com/communities/5/topics/10032-utilise-screenconnect-to-determine-whether-a-server-is-truly-offline-or-not

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