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Hello all,

Wondering if someone may be able to help out on an issue.  Our ignite plug in is not assigning monitors to the groups they are supposed to.  I have sent in a ticket to CW but have not had any luck on resolving it as of yet.  Clients have been onboarded, I have confirmed the the machines are in the groups, but still no luck.  Additionally I have also attempted to reset the ignite plug in through the solutions center but that doesn't seem to help or do anything

 

Thanks in advance

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