We have a client with their own IT staff. They use TIghtVNC to get into their machines for management and do not want to change how they access them. We do not use Labtech's VNC to access machines and don't need LabVNC to work.
When we install the Labtech agent on the machines, it breaks their TightVNC access. When they fix their VNC, the Labtech agent keeps resetting settings.
Is there a way to prevent the Labtech agent from making any changes to existing TightVNC installations? Or a way to script it to put the settings back quickly? I am assuming that this is updating the settings on a regular basis with a schedule or something.
We have a client with their own IT staff. They use TIghtVNC to get into their machines for management and do not want to change how they access them. We do not use Labtech's VNC to access machines and don't need LabVNC to work.
When we install the Labtech agent on the machines, it breaks their TightVNC access. When they fix their VNC, the Labtech agent keeps resetting settings.
Is there a way to prevent the Labtech agent from making any changes to existing TightVNC installations? Or a way to script it to put the settings back quickly? I am assuming that this is updating the settings on a regular basis with a schedule or something.
Thanks,
Josh
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