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tvarvais

Custom Systray Menu Icons - Only work with TLS 1.0 enabled

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We have our environment restricted to allow just TLS 1.2 for Automate.  After working with the CW on-boarding tech who referred us to CW support to get our custom systray menu icons working we found that they will only work/show-up if you allow TLS 1.0.  I wanted to share this finding with others so that you are aware if you implement TLS restrictions to your environment you will not wonder why your systray menu icons no longer appear.

Hopefully our notes from the troubleshooting get to CW developers to address the issue as disabling TLS 1.0 and 1.1 is standard practice these days.

 

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Solution Center still seems to depend on TLS 1.0 connectivity back to their servers despite 2019.11/12 changelog saying this was fixed. It doesn't appear to be fixed.

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It seems that both items have been addressed.  We have updated to 2019.12 and it has fixed our Systray menu issue :)

 

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