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We're looking for a way to modify an alert - Or any other method, really - that will generate a ticket whenever a machine is added in to Automate. We get tickets with the default monitor for when they're added in to the 'New devices' pool, for machines that need to be assigned to the proper client.. But that doesn't cover situations in which a custom agent installation is used, or if a machine was retired and recently started checking back in. 

Any help is appreciated, thank you!

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