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RamboBinne

Unable to get rid of maintenance mode

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Hi, its been driving me crazy since its an issue with a script that lead me to realize that indeed there is 30% of agent are for an unknown reason in a perpetual maintenance mode

 

i've looked at deployment default, nothing there

i've cleared it from the web control center as from the desktop app, nothing

i've cleared it from the context menu of a location, then from the agent, nothing

even got 4 years back in the audit to comprehend when or why but nothing there

 

it just keep coming back each x minutes and the CW chat support have no clue, im waiting for escalation

 

Vic

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